Cloudflare · 1 week ago
Product Manager, Infrastructure Platform
Austin, TX
Full-time
Onsite
Mid, Senior LevelCloudflare is a company on a mission to help build a better Internet by providing reliable network services. As an Infrastructure Product Manager, you will develop and manage roadmaps for critical infrastructure platforms, ensuring reliability and efficiency while representing customer needs and aligning stakeholder requirements.
AnalyticsEnterprise SoftwareSecurityWeb Hosting
Responsibilities
Develop the platform vision for your area. Ensure that it aligns with the overall product and company vision
Evangelize the vision so that all stakeholders are aligned, have context and understand where we are going
Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process
Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses
Manage the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap
Author use cases and prioritize requirements. Translate market observations and customer feedback into a prioritized product backlog. Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios
Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job
Develop new opportunities. With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to discover and develop new opportunities
Qualification
Required
Develop the platform vision for your area. Ensure that it aligns with the overall product and company vision
Evangelize the vision so that all stakeholders are aligned, have context and understand where we are going
Represent the customer. Be the champion and voice of customers. Build intimate, personal customer relationships. Bring the customer's voice into the creation process
Measure success. Own the measures used to define success for your product. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses
Manage the roadmap. Make tough tactical prioritization decisions while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap
Author use cases and prioritize requirements. Translate market observations and customer feedback into a prioritized product backlog. Author use cases based on specific real-world product applications and extrapolate detailed product requirements for the scenarios
Collaborate across teams. We win or lose as a team. Product managers play a critical role in creating alignment between engineering teams and stakeholders. A collaborative attitude is essential to the job
Develop new opportunities. With your finger on the pulse of the market, the customers and the engineering teams, you are uniquely positioned to discover and develop new opportunities
The ideal candidate is customer-focused, methodical and thrives in a goal-oriented and data-driven environment
You have outstanding communication and collaboration skills and are able to work with a diverse group, get consensus, and drive the product forward
You are execution focused and emphasize getting things done while paying attention to important details
You are data-driven and make decisions based on evidence, the voice of the customer, and define and execute on a set of measurable success criteria
You have a passion for building application infrastructure and want to solve the problems of performance, security, and reliability of the Internet
Experience presenting new products and features to customers – whether as a student, intern, developer, analyst or product manager
Strong customer and stakeholder empathy. You must be not only the voice of the customer, but at various times the voice of marketing, finance, engineering, support and ops
Exceptional communication, presentation, organizational and analytical skills
Demonstrated ability to lead, drive consensus and deliver in a matrix organization with multiple stakeholders
Must be able to define and manage complex process and/or product issues of a broad scope using independent judgment
Ability to communicate complex technical concepts to all audiences
Domain expertise (e.g. as a practitioner or technology provider) in several of: networks, distributed network applications, distributed systems, and real-time applications with heavy network reliance
Preferred
BS/MS in a technology- or business-related field
Passion and a strong understanding of the Internet and it's underlying technologies
Deep knowledge of networking and industry standards
Distributed systems experience and building networks at scale
Experience in building, configuring or using cloud based network products
A solid understanding of RESTful API design & documentation
Hands-on experience with command-line tools used for interacting with APIs, debugging and testing (e.g. curl, dig, etc.)
Scripting/programming experience (Python, Go, etc.) and/or experience with web frameworks
Previous product management experience
Company
Cloudflare
Cloudflare is a web performance and security company that provides online services to protect and accelerate websites online.
Founded in 2009
1001-5000 employees
H1B Sponsorship
Cloudflare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (117)
2024 (115)
2023 (66)
2022 (98)
2021 (83)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
$2.08BKey Investors
Franklin TempletonFidelityUnion Square Ventures
2025-06-13Post Ipo Debt· $1.75B
2019-09-12IPO
2019-03-12Series E· $150M
Leadership Team
Matthew Prince
CEO & Co-Founder
Lee Holloway
Co-Founder & Lead Engineer
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