Kane's Furniture · 3 months ago
Customer Service Representative/Part Time
OCALA, FLORIDA
Full-time, Part-time
Onsite
Entry Level
1+ years expKane's Furniture is a well-established company with large showrooms, and they are seeking part-time Customer Service Representatives. The role involves providing excellent customer service, handling inquiries and payments, and maintaining accurate records to support the store's operations.
E-CommerceFurnitureRetail
Responsibilities
Prompt recognition of internal and external customers
Friendly and courteous when approached in person or on the telephone
Resolve customer issues with minimal supervision
Follows up with customers in a timely fashion
Handles payments, financing and refunds within company guidelines
Maintain accurate records by utilizing all available technology
Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering
Update and maintain all customer service reports and records
Perform other duties as assigned
Qualification
Required
demonstrable track record of strong customer service acumen
confident, positive, and professional demeanor while handling customer inquiries and payments
steady job history
1+ year experience in a similar role
Benefits
Furniture Discounts
Social Responsibility to include building Habitat Houses, American Heart Association fundraising, to name a few
Career growth in all parts of the organization
Working with a fantastic team!
Company
Kane's Furniture
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501-1000 employees
Funding
Current Stage
Late StageLeadership Team
M
Maurice A. Rothman
Founder
Company data provided by crunchbase