Business Manager | SBC Customer Management jobs in United States
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Capital One · 3 months ago

Business Manager | SBC Customer Management

positionMcLean, VA
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$158K/yr - $181K/yr
date2+ years exp

Capital One is a financial services company, and they are seeking a Business Manager in Business Card & Payments (BC&P) who will apply strategic and analytical skills to enhance the success of small business customers. The role involves managing portfolio strategies, analyzing performance, and making strategic recommendations to improve business results and mitigate risks.

Financial Services
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Comp. & Benefits
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H1B Sponsorednote

Responsibilities

Develop and maintain portfolio management strategies for our portfolio. This includes driving resilient account performance, reducing portfolio risk, maximizing efficiency of underwriting resources, and maintaining the right balance between risk and return
Form actionable insights and recommendations to senior leadership by conducting thoughtful analysis, developing frameworks, and deriving a holistic understanding of the small business credit card space
Develop action strategies to address underperformance of segments including credit line decrease (CLD), spend stimulation, and early charge-off/exit strategies
Partner with Product and Tech teams to build out new capabilities and platforms as needed to bring strategies and ideas to fruition and help us win in the marketplace and with our customers

Qualification

Portfolio management strategiesData analysisSQLPythonFinancial services experienceConsulting experiencePeople managementCommunicationStrategic thinkingCollaboration

Required

Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
At least 2 years of experience in analysis

Preferred

Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
5+ years of experience in analysis
2+ years of experience in financial services
1+ year of experience in consulting
2+ years of experience in people management

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Company

Capital One

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Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
dateFounded in 1994
location
Mclean, Virginia, USA
people-size10001+ employees
web-link
http://www.capitalone.com

H1B Sponsorship

Capital One has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (723)
2024 (488)
2023 (545)
2022 (909)
2021 (672)
2020 (944)

Funding

Current Stage
Public Company
Total Funding
$5.45B
Key Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M

Leadership Team

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Lo Li
CTO, Managing Vice President Retail Bank
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Daniel Arellano
Senior Vice President, Business Cards and Payments
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Recent News

Bizjournals.com Feed (2025-11-12 15:43:17)
Judge gives preliminary approval to Capital One's revised $425M settlement with depositors
2026-01-16
Business Standard India
Trump's proposed credit card interest cap would hit $70 bn market for debt
2026-01-16
StreetInsider.com
Stocks and Treasuries calm after Fed indictment jitters, dollar weakens
2026-01-16
Company data provided by crunchbase