Customer Support Intern (Summer 2026) jobs in United States
cer-icon
Apply on Employer Site
company-logo

Focal Point, LLC · 3 months ago

Customer Support Intern (Summer 2026)

Focal Point, LLC is a global specialist in electrical and digital building infrastructures. They are seeking a Customer Support Intern to assist internal and external customers with product inquiries, orders, and ensuring customer satisfaction.

Industrial ManufacturingLightingManufacturingSmart Building

Responsibilities

Assist distributors, Outside Sales Team and end user customers with product availability, delivery information, product information and resolving discrepancies through phone, fax and email communications
Assist with incoming orders while taking steps to apply proper pricing, stock availability and special instructions
Assist with customer requirements between manufacturing, traffic, shipping, field sales, carriers and other internal sales teams to ensure complete customer satisfaction
Assist leadership with projects identified to improve the overall customer experience

Qualification

Microsoft ExcelMicrosoft WordVerbal communicationWritten communicationOrganizational skillsInternet proficiencyAttention to detail

Required

Must be working towards an undergraduate degree in a business-related field
Requires close attention to detail and strong organizational skills
Must have strong verbal and written communications ability
Strong computer skills, proficient with Microsoft Excel and Word
Ability to use internet and web-based resources efficiently and effectively

Preferred

Prefer a candidate who can also work over college break periods through the year

Benefits

Comprehensive medical, dental, and vision coverage
High employer 401K match
Paid time off (PTO) and holiday pay
Short-term and long-term disability benefit plans
Above-benchmark paid maternity and parental leave
Bonus opportunities in accordance with the Company’s incentive plans
Paid time off to volunteer
An active/growing Employee Resource Group network

Company

Focal Point, LLC

twittertwittertwitter
company-logo
Founded more than 25 years ago Focal Point, a brand of Legrand, is a Chicago-based architectural lighting and integrated acoustical systems manufacturer.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Randall Chism, PHR
HR Business Partner
linkedin
Company data provided by crunchbase