One Health Home Health and Hospice ยท 3 months ago
DME Intake Coordinator and office manager
Livermore, CA 94551
Full-time
Onsite
Mid Level
$65K/yr - $75K/yrOne Health Home Health and Hospice is seeking a DME Coordinator to oversee daily operations in a fast-paced environment. The role involves managing inventory, providing customer service, and ensuring accurate documentation for insurance claims.
Hospital & Health Care
No H1B
Responsibilities
Overseeing daily operations at assigned site(s), including inventory management, brace fitting, documentation, and charge entry
Providing superior customer service, managing orthopedic bracing and supply programs, fitting bracing, educating patients on product usage, and ensuring accurate insurance billing
Tracking, gathering, and organizing the necessary documentation for insurance claims
Taking orders on medical supplies and set up billing and disbursement
Answering calls and emails
Educating physicians and staff on supplies and serving as a resource for product-related questions
Providing training on equipment usage and any special applications to providers and medical staff
Supporting daily operations by managing Claims System (as needed)
Monitoring and establishing inventory par levels, introducing new products, and maintaining inventory accuracy
Tracking DMEPOS dispenses, costs, and generating purchase orders for assigned site(s)
Coordinating with the billing office to obtain pre-authorizations, managing patient co-insurances, deductibles, and cash payments
Tracking claim denials and following up with the appropriate departments for resolution
Delivering outstanding customer service and ensuring compliance with company policies and procedures
Preparing daily, weekly, and monthly reports, analyzing trends, and recommending process improvements
Qualification
Required
Ownership of work
Effective communication skills (both verbally and in writing)
Demonstrated leadership skills
Ability to manage multiple tasks
Critical thinking skills
Problem-solving skills
Adaptability to changing priorities
Execution of plans
Collaboration with others
Overseeing daily operations at assigned site(s)
Inventory management
Brace fitting
Documentation
Charge entry
Providing superior customer service
Managing orthopedic bracing and supply programs
Educating patients on product usage
Ensuring accurate insurance billing
Tracking, gathering, and organizing documentation for insurance claims
Taking orders on medical supplies
Setting up billing and disbursement
Answering calls and emails
Educating physicians and staff on supplies
Serving as a resource for product-related questions
Providing training on equipment usage
Supporting daily operations by managing Claims System
Monitoring and establishing inventory par levels
Introducing new products
Maintaining inventory accuracy
Tracking DMEPOS dispenses and costs
Generating purchase orders for assigned site(s)
Coordinating with the billing office for pre-authorizations
Managing patient co-insurances, deductibles, and cash payments
Tracking claim denials and following up for resolution
Delivering outstanding customer service
Ensuring compliance with company policies and procedures
Preparing daily, weekly, and monthly reports
Analyzing trends and recommending process improvements
Preferred
High school diploma or equivalent
Medical assistant
Healthcare background
Benefits
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Paid Time Off (PTO)
Holiday Pay
Life Insurance / STD / LTD
Company
One Health Home Health and Hospice
One Health Home Health and Hospice care currently serving Alameda and Contra Costa county, comprised of experts with an unparalleled determination to provide the highest quality and most compassionate care in the home health care industry.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase