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Berkshire Hathaway GUARD Insurance Companies · 3 months ago

Business Process Engineer

US-NY-New York

Full-time

Hybrid

Mid Level

$70K/yr - $150K/yr

3+ years exp

Berkshire Hathaway GUARD Insurance Companies is a leading provider of Property & Casualty insurance products and services. The Business Process Engineer will be responsible for analyzing and optimizing existing processes, implementing improvements, and enhancing efficiency and client satisfaction within the organization.

Commercial InsuranceFinancial ServicesInsuranceLife Insurance

No H1B

U.S. Citizen Only

Responsibilities

Conduct comprehensive analyses of existing P&C insurance claims processes, identifying inefficiencies and improvement opportunities across policy administration, claims, and underwriting functions

Define business requirements needed to enable target state processes

Assist in the design and propose improved processes that align with P&C insurance best practices and organizational goals

Collaborate with cross-functional teams to implement new or improved P&C insurance processes, ensuring smooth transitions

Establish and monitor key performance indicators (KPIs) for P&C insurance processes to track improvements and identify areas needing attention

Support change management initiatives by developing training materials and assisting in stakeholder communication

Manage small to medium-sized process improvement projects within the P&C insurance context

Design and deliver training programs for P&C insurance processes, ensuring that employees across different departments understand new or improved workflows. Develop comprehensive training materials and conduct workshops to facilitate the adoption of process changes

Qualification

Business process managementP&C insurance experienceProcess improvement methodologiesBusiness analysisProject managementAnalytical skillsStakeholder managementTraining developmentProcess documentationProblem-solving skillsCommunication skillsAttention to detail

Required

3-5 years of experience in business process management, specifically within the property and casualty insurance industry

Deep understanding of P&C insurance claims value chain is required

Proficiency in documenting P&C insurance processes, including creating detailed process flows, standard operating procedures, and training materials with meticulous attention to detail

Experience with business process management tools and software

Strong project management and business analysis skills

Excellent analytical and problem-solving abilities

Effective communication and stakeholder management skills

Knowledge of process improvement methodologies such as Lean, and/or Six Sigma

Applicants must be authorized to work in the U.S. without current or future sponsorship