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UL Solutions · 1 day ago

HR Operations Specialist

Northbrook, IL

Full-time

Onsite

Entry Level

$65K/yr - $70K/yr

1+ years exp

UL Solutions is a global leader in applied safety science, and they are seeking an HR Operations Specialist to join their people operations team. The role focuses on delivering HR operational support, ensuring service excellence, and optimizing HR processes across the Americas region.

AdviceAnalyticsEducationPublic Safety

Responsibilities

Process and support employee lifecycle transactions, including documentation and system approvals and updates

Assists employees with their HR needs and administering HR programmes or policies. Coordination/administration of HR employee-related tasks

Manage and resolve ServiceNow HR service tickets, acting as Tier 2, ensuring timely and effective resolution within established SLA timeframes

Maintain and update HR records, ensuring accuracy, compliance, and confidentiality

Collaborate with cross-functional teams to support HR data integrity, audits, and compliance

Support audit processes by gathering documentation and ensuring adherence to compliance standards

Identify opportunities to streamline and optimise HR processes and best practice improvements

Participate in HR system testing

Qualification

HR AdministrationCustomer ServiceAnalytical SkillsSpanish LanguageProactive MindsetCommunication SkillsAttention to DetailCollaboration

Required

University Degree in HR Administration, Business Administration or a related discipline (or equivalent years of experience) plus generally 1-3 years of Human Resources administration, generalist or HR shared services experience

Basic analytical skills and knowledge of HR and Organisational policies, procedures and processes

Great customer service and communication skills with exceptional attention to detail

Ability to work independently and collaboratively in a fast-paced environment

Proactive mindset with a focus on continuous improvement and operational excellence

Experience in HR administration or operations