Crossroads · 2 months ago
Cash Posting Specialist - Greenville, SC
Greenville, SC
Full-time
Onsite
Entry Level
2+ years expCrossroads Treatment Centers is a leading organization dedicated to treating patients with opioid use disorder. The Cash Posting Specialist is responsible for accurately processing remittances, managing payment postings, balancing batches, and ensuring compliance with regulations while providing training and support to team members.
Health Care
Responsibilities
Responsible for the timely and accurate processing of remittances in EMR systems
80% Posts payments to practice management system (live checks, credit card, EFT deposits)
15% Balances batches and runs transaction reports
5% Records batch totals with date and initials on payment receipt spreadsheet
Proper communication and documentation of payment denials in the practice management system and to the appropriate AR follow-up representative in a timely manner
Identify improper payments (not paid at the allowed/contracted amount) or takebacks and communicate to the appropriate AR follow-up representative and/or supervisor in a timely manner
Balance payment postings on a daily, weekly, and monthly basis and communicate with the accounting team to ensure balancing with deposit history
Understands and adheres to state and federal regulations and system policies regarding compliance, HIPAA, integrity, and ethical billing practices
Responsible for daily reporting of key performance indicators through various reporting tools
Assist with providing training and guidance to other team members
Assist with a variety of projects and perform other duties as assigned
Productivity to be monitored based on time spent performing transactions
Analysts will be responsible for self-reporting at the end of each business day, including start and stop times for each activity completed
Verification of productivity using Batch Payments Summary (OTP) and Transaction Report (OBOT)
Qualification
Required
High school diploma or equivalent
Responsible for the timely and accurate processing of remittances in EMR systems
80% Posts payments to practice management system (live checks, credit card, EFT deposits)
15% Balances batches and runs transaction reports
5% Records batch totals with date and initials on payment receipt spreadsheet
Proper communication and documentation of payment denials in the practice management system and to the appropriate AR follow-up representative in a timely manner
Identify improper payments (not paid at the allowed/contracted amount) or takebacks and communicate to the appropriate AR follow-up representative and/or supervisor in a timely manner
Balance payment postings on a daily, weekly, and monthly basis and communicate with the accounting team to ensure balancing with deposit history
Understands and adheres to state and federal regulations and system policies regarding compliance, HIPAA, integrity, and ethical billing practices
Responsible for daily reporting of key performance indicators through various reporting tools
Assist with providing training and guidance to other team members
Assist with a variety of projects and perform other duties as assigned
Productivity to be monitored based on time spent performing transactions
Analysts will be responsible for self-reporting at the end of each business day, including start and stop times for each activity completed
Verification of productivity using Batch Payments Summary (OTP) and Transaction Report (OBOT)
Preferred
2 years medical payment posting – ERAs/835s and manual posting of EOBs in a hospital or physician office setting
General knowledge of HCPCS and CPT coding
Working knowledge of practice management software
Working knowledge with allowable/contractual amounts, payment terminology, adjustments, identifying patient responsibility
Benefits
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm subscription for all employees
Company
Crossroads
Since 2005, Crossroads has been at the forefront of treating patients with substance use disorder (SUD).
Founded in 2005Greenville, South Carolina, USA
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-01-08Private Equity
Leadership Team
Crossroads Treatment Centers
Founder & CEO
Recent News
Behavioral Health Business
2025-10-28
Behavioral Health Business
2025-10-04
2025-09-12
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