Solutions Engineer, Live Chat jobs in United States
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Xometry · 6 hours ago

Solutions Engineer, Live Chat

Xometry is a digital marketplace that connects buyers with manufacturers, revolutionizing the custom manufacturing industry. The Solutions Engineer will act as a trusted advisor, collaborating with the Sales team to identify and propose relevant manufacturing solutions while addressing technical questions and objections from customers.

3D PrintingArtificial Intelligence (AI)Industrial EngineeringSoftware
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H1B Sponsor Likelynote

Responsibilities

Support the Sales team by conducting discovery meetings to uncover business and technical requirements that map to Xometry solutions
Answer customer technical questions related to DFx (Design for Manufacturability, Assembly, Cost Reduction, etc.) and Xometry’s manufacturing capabilities
Consult with prospects and customers to identify appropriate applications of Xometry technology and define business cases and solutions
Demonstrate Xometry's capabilities, including the software quoting platform
Support internal product, sales, and engineering teams by providing feedback and content for marketing collateral through case studies
Contribute to marketing efforts by serving as an industry thought leader at events and webinars

Qualification

Engineering degreeManufacturing processesCAD softwareCNC MachiningAdditive ManufacturingInjection MoldingProject managementPresentation skillsWritten communicationVerbal communication

Required

Engineering degree (mechanical preferred) or a related technical degree
3 to 5+ years of experience in an engineering or technical field
Mechanically intuitive and knowledgeable about a range of manufacturing processes, ideally across multiple industries
Demonstrated expertise in some of the following areas: Manufacturing, new product development, materials, CNC Machining, Additive Manufacturing, Injection Molding, and more
Experience with CAD software
Comfortable in deep technical discussions with engineers as well as presenting to varied audiences, including executives
Experienced at preparing technical solutions for business proposals
Driven and self-motivated with the ability to manage several long-term projects with minimal oversight
Strong interpersonal, project management, and presentation skills
Excellent written and verbal communication skills, including mastery of English
Willingness to travel up to 25%

Company

Xometry is an online marketplace that allows customers to access a network of machine shops and custom manufacturers.

H1B Sponsorship

Xometry has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (1)
2022 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$447.2M
Key Investors
T. Rowe PriceBosch VenturesGreenspring Associates
2025-06-10Post Ipo Debt· $250M
2021-06-30IPO
2020-09-09Series E· $75M

Leadership Team

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Randy Altschuler
Founder and CEO
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James Miln
Chief Financial Officer
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Company data provided by crunchbase