The Morrow Hotel Washington, DC Curio Collection by Hilton · 1 week ago
Complex Business Travel Sales Manager
Washington, DC
Full-time
Onsite
Entry, Mid Level
$95K/yr - $100K/yr
2+ years expThe Morrow Hotel, part of the Curio Collection by Hilton, is seeking a Complex Business Travel Sales Manager. This role is responsible for developing revenue through proactive sales efforts, maintaining relationships with corporate clients, and generating new business opportunities within the corporate transient sales sector.
Hospitality
Responsibilities
To concentrate his/her effort in “selling” rooms and suites (specialty & hospitality); responsible for targeted revenue goals
Conduct sales visit and maintain good working relationship with the following: Corporate Travel Managers, Procurement Officers, Business Travel Agents and High End Leisure Agents at travel agency
Prepare proposals/contracts in a timely fashion; turnaround customer follow-up – 24 hours
Work closely with Leading Hotels of The World & Hersha National BT Sales team to receive 2013 & 2014 new opportunities & bid requests. Complete all requests by deadlines provided
Build and maintain consistent volume from existing corporate accounts and high end travel agents (consortia and BAR segments)
Write individual sales action plan for this segment quarterly (monthly when requested)
To be knowledgeable of the competition in the area and our strengths and opportunities. Join pertinent associations (ACTE) and attend a few qualified events annually- networking
Pass all relevant & detailed information on signed contracts to Reservation/ Revenue Manager to ensure rates are loaded
Conduct entertainment and site inspection for all customer contacts; especially potential clients
Review daily arrivals, internet, directories, etc. for future potential business as well as proper tracking
Sales visit and entertainment with corporate clients; plan local events in order to promote RH to local market (PA luncheons with the local law firms – whom do not use travel agencies
Recommend qualified FAM trips when relevant and important to increasing market share
Develop new markets/source of business for Corporate Transient sales
Generate new ideas for new promotions, partnerships/strategic alliances to build visibility and revenue opportunities
Facilitate VIP and first time guests with reservations with volume accounts/high end travel agencies
To attend tradeshows, sales trips, industry functions both locally and beyond (mostly East coast in beginning)
Maintain contact with historical and lapsed clients to re-ignite a relationship
Work additional hours as needed or when requested by management
Take up special assignments instructed by Director of Sales; perform any other job-related duties as assigned
Assist team in answering phones, especially during the peak hours
Qualification
Required
College degree in hospitality or business administration is required
The specific strategic or operational knowledge needed to perform the job
Work indoors in environmentally controlled conditions with external and internal customers
Stand, use hands to handle, control objects and tools, and use telephone and computer systems
Face to face and indirect contact with the public
Handle conflict situations as well as dealing with unpleasant, angry, or discourteous people
Handle cash, other forms of currency and occasionally guests' valuables
Maintain composure and patience during times of high hotel volume and during emergency situations
Responsible for work outcomes and results
Able to communicate well in English
Comply with Hersha and the hotel brand's guidelines and requirements
Preferred
2-3 years sales experience, preferably in the hospitality industry; preferably corporate sales
Extensive experience in similar luxury establishment
Experience in a similar operational area for a minimum of two years; (corporate sales & high end leisure travel agencies an advantage)
SalesPro, Delphi & Opera knowledge is a plus; understanding the software(s)
Financial accounting processes
Company
The Morrow Hotel Washington, DC Curio Collection by Hilton
The Morrow is the preeminent lifestyle hotel in Northeast D.C. for business, group and leisure travelers alike.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase