Technical Training Specialist jobs in United States
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SMA America · 3 months ago

Technical Training Specialist

SMA America is a leader in innovative solar technology, committed to transforming power and empowering people. The Technical Training Specialist will develop and present training materials for new and current employees, ensuring they are well-prepared for fieldwork.

Renewable EnergySolar
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Growth Opportunities

Responsibilities

Collaborates with department manager to develop new training materials as needed to best serve customer needs and changes in product lines. Focus areas may include PPS Solar Academy, PPS preventative maintenance and fault analysis, and PPS first-level diagnostics and repair
Serves as the principal trainer during training events, with support from other departments as needed
Assists with scheduling of all company-sponsored training events, including in-house, regional, customer site, and special training events
Distributes and collects customer feedback surveys, and utilizes feedback to suggest improvements to future training materials and events
Reviews company policies regarding training events and makes recommendations to the management team when new policies, or changes to existing policies are needed
Examines existing training modalities and assists in the development of new modalities that could improve the effectiveness of the training function
Other duties as may be required or assigned

Qualification

Training developmentElectronics knowledgePresentation skillsMicrosoft Office SuiteCommunication skillsCustomer serviceIndependent decision-makingBilingual (German/Spanish)Problem-solvingTeam collaborationMentoring

Required

Education: A bachelor's degree in relevant area (electrical engineering, business, or education) is required or combination of relevant education and experience
At least 2 years of experience in a training role is required
Experience in electronics or a related technical field is preferred
This position requires some (10-20%) overnight travel

Preferred

Friendly and customer minded
Self-confident
Enjoys working in a team
Ability to work independently with little or no supervision
Accustomed to making independent decisions/judgments about work priorities
Ability to manage execution and prioritize multiple projects
Ability to manage details without losing sight of the bigger picture
Ability to analyze and solve problems quickly and effectively
Working knowledge and proficiency with NFPA-70E-2012 and NEC-2011
Working knowledge of OSHA and other state and federal guidelines
Excellent communication skills, both written and verbal, are required
Excellent presentation skills
Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required
Ability to teach, mentor and lead
Ability to analyze and solve problems effectively
Ability to respond quickly and effectively under pressure and deadlines
This position requires some domestic travel and international travel (10-20%)
This position requires the trainer to be in office a majority (Generally 3 out of 4 weeks) of their time

Benefits

Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays
401(k) plan with company match
Opportunities for professional development and training
Inclusive, collaborative, and innovative work environment

Company

SMA America

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SMA America offers photovoltaic system technology and support services.

Funding

Current Stage
Growth Stage

Leadership Team

P
Peter Drews
Co-Founder
R
Reiner Wettlaufer
Co-Founder
Company data provided by crunchbase