phData · 1 day ago
Technical Delivery Manager
United States
Full-time
Onsite
Senior Level
5+ years expphData is a dynamic and innovative leader in the modern data stack, partnering with major cloud data platforms to deliver cutting-edge services and solutions. The Technical Delivery Manager will lead client technical teams, ensuring successful delivery of modern data platforms while maintaining strong relationships with stakeholders and guiding team members in best practices.
AnalyticsInformation ServicesInformation Technology
Responsibilities
Effectively lead and motivate client technical teams providing technical leadership for the design, implementation, and ongoing operational support of modern data platforms - from streaming, to data lakes, to analytics, and beyond across a progressively evolving technical stack
Maintain knowledge of current modern data technology in order to guide and mentor and collaborate with team members to articulate best practices and improvements to customers on how to best leverage their modern data platform
Collaborate with the technical teams to build Epics, Stories, and Tasks in order to mature and improve our customer’s data platform. Delegate to and coach Architects and Engineers and ensure successful and timely delivery of these Epics
Provide Delivery Leadership for multiple customer accounts simultaneously, consistently deliver quality client services by driving high-quality work products within expected timeframes and on budget, ultimately responsible for the overall success of those accounts
Develop strong relationships with sponsors and stakeholders, keep them informed of progress and expected outcomes, host leadership discussions, and explore and identify new opportunities to bring value to our customers
Ensure the team is trained and prepared to deliver, process documentation is provided and accurate, internal and external communication is being properly handled
Maintain proper staffing levels and properly balance delivery between US and India team members to ensure successful handoffs and continuous delivery
Actively involved in major incident response to ensure proper communication, escalation, staffing, and cover any gaps
Deliver feedback and make improvements to our overall service to benefit all existing and future customers through process improvement, knowledge sharing, and creating accelerators
Be an ambassador of company core values and drive initiatives to constantly build upon and improve culture of accountability and responsibility within the delivery teams
Qualification
Required
At least 5 years of experience in Technical Management, IT Architecture, Customer Relationship Management, Project Management and/or Delivery Management
Experience with either Amazon Web Services (AWS) or Microsoft Azure
Technical knowledge deploying and managing some of the following cloud / data technologies: Snowflake, Redshift, Synapse, Fivetran, Qlik, Matillion, DBT, StreamSets, Airflow, NiFi, Cloudera, EMR, Databricks
Passion for leading a technical operations team through multiple large or complex projects and mentoring team members
Experience scoping activities on large scale, complex technology infrastructure projects
Experience owning Incident and Escalation processes, ensuring coordination and effective communication during major incidents between the technical teams, end-users, and customer stakeholders through resolution, root cause analysis, and remediation
Previous experience working directly with global customers and business partners
Confidence, excellent communication skills, and customer relationship management skills for guiding discussions with customer stakeholders at the director and VP level through face-to-face interactions, written communication, and formal presentations
Experience coordinating with the technical teams managing IT infrastructure services or Modern Data Platforms for multiple customers of various sizes
Strong leadership skills
Professional track record of creating, challenging, and improving processes and procedures
Highly organized
Strategic thinker
Problem-solver
Flexibility in working across timezones as needed
Ability and willingness to travel as needed for client visits, team workshops, and strategic planning sessions
Preferred
Bachelor's degree in Computer Science or a related field (preferred but not required; we value real-world experience)
Passion and curiosity for learning new technologies and skills
Knowledge of technology trends and ability to use current technological trends to build a business strategy
Benefits
Remote-First Work Environment
Casual, award-winning small-business work environment
Collaborative culture that prizes autonomy, creativity, and transparency
Competitive comp, excellent benefits, 4 weeks of PTO plus 10 Holidays (and other cool perks)
Accelerated learning and professional development through advanced training and certifications
Company
phData
phData Premier provider of Big Data managed services and architecture, engineering, and data science consulting.
501-1000 employees
H1B Sponsorship
phData has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (13)
2023 (4)
2022 (16)
2021 (15)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$2.5M2024-12-16Acquired
2018-03-07Seed· $2.5M
Leadership Team
Adam Fokken
Principal Solutions Architect
Recent News
2025-12-02
2025-09-18
MarketScreener
2025-06-25
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