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CRH · 3 weeks ago

Executive IT Support Engineer

New York, NY

Full-time

Hybrid

Senior Level

$115K/yr - $140K/yr

5+ years exp

CRH's Americas Materials is a leading supplier in North America, seeking an Executive IT Support Engineer to provide dedicated technical support to C-level executives. The role involves ensuring seamless technology experiences, managing AV systems, and supporting executives with device management and secure communications.

Building MaterialConstructionManufacturing

H1B Sponsor Likely

Responsibilities

Serve as the primary IT support to provide personalized service for CRH’s Group Leadership Team (GLT) at our New York City Office as well as all North American based GLT and CRH Board meetings and events

Provide support for visiting personnel at our New York City Office

Travel to domestic and international locations to set up and troubleshoot executive workstations, web conferencing systems, and network connectivity

Support executives with calendar integrations, email configurations, and secure file access across devices

Ensure data security and privacy compliance, especially during travel and remote sessions

Coordinate with internal IT teams to escalate and resolve complex issues quickly, efficiently, and privately

Maintain and update documentation for executive systems, preferences, and support history

Provide on-site support during high-profile meetings, investor presentations, and events

Proactively monitor and optimize device performance and user experience

Qualification

WindowsMacOSIOSAndroidMicrosoft 365ZoomTeamsVPNsAV equipmentMobile Device ManagementEndpoint securityITILCompTIA A+Network+MCPAVIXA CTSCommunication skillsInterpersonal skillsCustomer-first mindset

Required

Strong knowledge of Windows, macOS, iOS, Android, and enterprise tools; Microsoft 365, Zoom, Teams, and VPNs

Experience with AV equipment a plus, including: Executive Board & Conference room setups (projectors, TVs, microphones, speakers, audio control boards, etc.)

Video conferencing systems like Zoom and Teams Rooms and Clients

Troubleshooting and configuring AV hardware and software for live events

Experience with mobile device management (MDM) and endpoint security

Excellent communication and interpersonal skills with a customer-first mindset

Ability to travel around 50% of the time, including international trips

Bachelor's degree in Information Technology, Computer Science, or related field

5–8 years of experience in executive-level IT support, preferably in a fast-paced corporate environment

Certifications such as ITIL, CompTIA A+/Network+, MCP, or AVIXA CTS are a plus

Safely lift 5-30 pounds regularly, up to 50 pounds occasionally

Available for on-call work or weekend work as needed

Travel overnight as needed

Pass background check, alcohol, and drug testing

Preferred

Discreet and trustworthy with access to sensitive executive data

Calm under pressure, especially during live events or travel disruptions

Technically agile—able to troubleshoot across platforms and environments

Highly organized and proactive in anticipating executive needs

Benefits

Highly competitive base pay

Comprehensive medical, dental and disability benefits programs

Group retirement savings program

Health and wellness programs

An inclusive culture that values opportunity for growth, development, and internal promotion

Company

CRH

Glassdoor3.8

CRH manufactures and distributes building materials and products for construction projects. It is a sub-organization of CRH Ventures.

Founded in 1970

Rathfarnham, Dublin, IRL

10001+ employees

http://crh.com

H1B Sponsorship

CRH has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (1)

2021 (1)

2020 (1)