This job has closed.

Kavaliro · 2 months ago

IT Help Desk Specialist

Pleasanton, CA

Contract

Onsite

Entry Level

1+ years exp

Kavalio is seeking an IT Specialist for a contract/project opportunity. The role involves supporting Windows 11 migration and providing desktop support to end-users while diagnosing and resolving technical issues.

B2BConsultingDeliveryHuman ResourcesInformation Technology

Culture & Values

H1B Sponsor Likely

Responsibilities

Work within the IT team on a Window 11 migration

Provide technical support to users via phone, email, or in-person

Diagnose and troubleshoot hardware, software, and network issues

Document issues and resolutions in a ticketing system

Perform routine system maintenance and updates

Install, configure, and maintain operating systems, applications, and updates

Offer basic training and guidance to users on software and hardware

Collaborate with the IT team to resolve complex issues and improve processes

Perform other duties as assigned

Qualification

Windows 11 migrationIT support experienceMicrosoft Active DirectoryOffice SuiteVOIP systemsNetwork troubleshootingComputer hardware knowledgeSoftware knowledgeOperating systems knowledge

Required

1+ years of hands on IT Support experience

Associate degree, specialized certification, or equivalent training

Knowledge of computer hardware, software, and operating systems (Windows, iOS, Android)

Familiarity with Microsoft Active Directory, Office Suite, and VOIP systems

Basic understanding of networking and troubleshooting

Preferred

Having gone through a Windows 11 upgrade/migration a major plus

Company

Kavaliro

Kavaliro is a staffing and recruiting company that offers IT, management, and administrative staffing services.

Founded in 2010

Orlando, Florida, USA

501-1000 employees

http://kavaliro.com

H1B Sponsorship

Kavaliro has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)