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Flex · 2 weeks ago

Senior Director, Product Compliance

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff

$283K/yr - $312K/yr

10+ years exp

Flex is a growth-stage FinTech company headquartered in NYC, aiming to revolutionize the rent payment experience. They are seeking a Senior Director of Product Compliance to lead a compliance team, ensuring that their products meet regulatory requirements while fostering innovation and collaboration across departments.

AppsBillingFinancial ServicesFinTechSoftware

H1B Sponsor Likely

Responsibilities

Lead the Product Compliance team, aligning compliance advisory efforts with Flex’s business goals and product roadmap

Provide strategic direction and day-to-day oversight for a team responsible for a wide range of compliance advisory functions, including:

New product advisory: Partner with product and legal to shape and support compliant design and launch of new features and offerings

Ad hoc advisory: Act as a trusted compliance resource across the business for nuanced or novel questions

Issue advisory & remediation support: Guide product and operations teams in managing compliance incidents and remediating root causes

Policy development & refresh: Own and evolve compliance policies in collaboration with SMEs and regulatory stakeholders

Training content SME: Inform training strategy by contributing compliance expertise to internal enablement efforts

Product risk assessment support: Embed compliance perspectives in product risk assessments and launch readiness reviews

Regulatory & partner change management: Interpret and operationalize regulatory and partner-driven requirements and changes

Partner management & response: Serve as a compliance representative in partner meetings and responses, supporting relationship health and contractual alignment

Marketing reviews: Review and advise on campaigns and customer-facing materials to ensure regulatory and reputational compliance

Strengthen cross-functional collaboration with product, legal, engineering, and risk teams to deliver responsible innovation at scale

Represent Compliance in external conversations with partners and regulators, offering thoughtful input that balances product opportunity with regulatory clarity

Support the execution of Compliance department initiatives, including audit readiness, documentation improvements, and cross-cutting operational projects

Reinforce and grow a culture of compliance across the organization by modeling Flex’s values and championing sound decision-making

Qualification

Compliance leadershipRegulatory compliance expertiseCross-functional collaborationConsumer protection regulationsRisk assessmentSolution-oriented mindsetTeam developmentPolicy framework supportInnovation in financial servicesCommunication skills

Required

10+ years of experience in a compliance advisory role, ideally within fintech, consumer lending, payments, banking-as-a-service, or other regulated industries

A strong track record of leading and developing compliance teams, preferably in high-growth or GM-aligned operating environments

Deep subject matter expertise in consumer protection and lending regulations; knowledge of BSA/AML/FinCrime frameworks is a plus

Proven experience working cross-functionally with product, engineering, legal, and risk on complex compliance challenges

Strong communication and influencing skills, with the ability to tailor messaging across audiences and drive alignment across stakeholders

A pragmatic and solution-oriented mindset—able to navigate ambiguity and make risk-based decisions quickly and thoughtfully

Experience supporting compliance policy frameworks, regulatory examinations, audits, and bank partner due diligence processes

Passion for innovation in financial services, and a desire to help Flex redefine how fintech can deliver responsible, consumer-first lending

Benefits

Competitive medical, dental, and vision available from Day 1

Company equity

401(k) plan with company match (our company match kicks off at the beginning of 2026)

Unlimited paid time off + 13 company paid holidays

Parental leave

Flex Cares Program

Free Flex subscription

Competitive compensation + company equity

Unlimited PTO

Company

Flex

Glassdoor3.9

Flex enables people to pay rent bills on a schedule that fits their personal finances.

Founded in 2019

New York, New York, USA

201-500 employees

https://getflex.com

H1B Sponsorship

Flex has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1)

2024 (1)