Behavioral Health Group - BHG · 2 hours ago
Program Manager
Fort Smith, AR
Full-time
Onsite
Mid, Senior LevelBehavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. The Program Manager oversees the daily operations of a treatment program, ensuring optimal performance in operations, staffing, training, compliance, and customer service.
Addiction TreatmentHealth CareInsuranceOutpatient CarePayments
Responsibilities
Oversee patient admission, medication delivery, patient processing, chart preparation, and use of community resources
Address complaints and grievances promptly
Maintain high standards of the treatment center’s infrastructure
Handle urgent and emergent issues, even outside regular hours
Regularly report on and improve treatment program performance
Manage revenue collection and budgeted expenditures
Ensure schedule adherence and minimize overtime
Adhere to attendance standards and report work-related issues immediately
Lead and mentor team members to achieve annual goals and objectives
Enforce the agency’s Code of Ethics and Conduct
Execute and supervise comprehensive training programs
Coordinate internal and external training and audits
Moderate weekly team and intervention meetings
Serve as the Corporate Compliance Officer
Ensure team members are properly educated, credentialed, and licensed
Maintain adequate staffing levels, manage recruitment, and address team morale and grievances
Evaluate the performance of key leaders
Manage hiring, termination, and unemployment claims with Human Resources
Manage time off requests, timekeeping, and payroll approvals
Ensure compliance with all regulatory and accrediting agency requirements and keep team members informed
Qualification
Required
The ideal candidate is a technically competent leader with significant experience in the management of substance abuse treatment services across economically and culturally diverse communities
Management experience should include responsibility for operations, compliance, safety, accreditation, and quality of care
Must hold and maintain a valid driver's license
Advanced knowledge of medication assisted treatment
Excellent verbal and written communication skills
Sound judgment and high integrity
Effective and timely decision-making
Good at identifying issues, formulating long-term solutions, and solving problems
Demonstrated knowledge of ethical standards
Demonstrate basic computer/word processing skills
Benefits
Work-Life Balance : Enjoy generous paid time off for vacation, holidays, and personal needs.
Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays, ensuring you have time for self-care and personal commitments.
Investment in Your Growth: BHG prioritizes your development through role-based training and advancement opportunities.
Comprehensive Benefits: Choose from three robust benefits programs, including health, life, vision, and dental insurance.
Enjoy our tuition reimbursement program and competitive 401K match, along with medical, dental, vision care, life insurance, disability coverage, and vacation time.
Recognition and Rewards: Experience competitive pay, quarterly bonuses, and incentives for completing certifications or licenses.
Employee Perks: Access exclusive discounts on various services and entertainment options.
Take advantage of our Employee Assistance Program and self-care series.
Company
Behavioral Health Group - BHG
Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited outpatient opioid treatment and recovery centers in the U.S., delivering comprehensive, personalized evidence-based medical and behavioral therapies for individuals with opioid use disorder.
Founded in 2006
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2006-01-01Seed
Leadership Team
James Hopwood
Senior Vice President & Chief Financial Officer
Recent News
2025-10-24
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