NEOGOV · 3 months ago
Business Solutions Analyst
Thurston County – Olympia, WA
Full-time
Hybrid
Mid Level
$95K/yr - $115K/yr
4+ years expNEOGOV is the Office of Financial Management serving Washington state government. They are seeking a Business Solutions Analyst to maintain and improve the Foundation Data Model, design and implement changes, provide user support, and collaborate with stakeholders to translate business requirements into effective system solutions.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Seek to understand the needs of business owners, Workday users, and stakeholders
Maintain productive relationships with designated stakeholders to understand policies, procedures, and established standards
Design and implement FDM changes to reflect software updates, approved changes, and agency-specific updates in an efficient and timely manner
Analyze large volumes of data to ensure the FDM and hierarchies are accurate
Create process documentation, implement process improvements, and keep documentation up to date
Create and load FDM changes using Excel templates
Work with ITSD teams to establish more efficient ways to load data
Adhere to protocols and standards for facilitating configurations and software changes in an accurate, efficient, and compliant manner
Create and deliver communications to external agencies regarding changes to the FDM
Maintain and improve the Workday Services documentation repository and knowledge base strategy and approach
Maintain requirements, user stories, and other documentation of the state’s configuration and implementation of Workday
Provide content expertise, develop, and deploy information about Workday that will serve as: Internal documentation and learning, Guides for service desk responders, Foundational information for training materials, Self-help guidance for system users – available through the Service Now portal, Workday Help, or other means
Contribute to analysis and recommendations provided to business owner organizations, governance groups, and partners
System users and stakeholders will identify needs for system enhancement and change. The configuration team will play a critical role in helping decision makers understand the level of effort, potential consequences, related issues, implications, risks, and implementation options associated with a change proposal. The team will explore ways to mitigate or resolve these concerns
With each new Workday release, the team will review the proposed new features and changes, analyze benefits and impacts, and make recommendations on the features to adopt
Analyze how the system can best address complex business problems, reduce risks, and improve processes
Qualification
Required
Strong analytical and problem-solving skills, with the ability to analyze large datasets, conduct gap analysis and provide innovative solutions
Advanced Excel skills including ability to use basic and advanced formulas, creating and analyzing data using pivot tables, and sorting, filtering and analyzing large sets of data
Experience in Washington State government, including familiarity with the state's chart of accounts and systems such as Enterprise Reporting and Web Intelligence
Ability to create, manage, and maintain accurate and organized documentation
Ability to clearly and concisely communicate technical information to diverse audiences
Ability to prioritize and manage time and tasks in high-volume environments
Experience developing or changing business processes and effectively communicating those changes to key stakeholders
Preferred
Bachelor's degree in business administration, public administration, or other related field, or additional relevant work experience
Four years of system analyst, business analyst, product owner, or similar role experience supporting financial or accounting systems, preparing analyses and recommendations for decision makers
Experience managing, operating, configuring, or implementing Workday is highly desirable. Similar experience with another software-as-a-service ERP, or similar enterprise or state-wide software product
In-depth knowledge of Workday system and its modules. Relevant Workday certifications are highly desirable
Ability to learn software configuration concepts and techniques (acquired through training attendance) and apply them in such a manner to develop a foundation of ability to support the software in production
Benefits
An environment of diversity, equity, inclusion, and belonging
Tuition reimbursement
Medical, Dental, Vision, and Life Insurance
12 paid holidays, 14 paid vacation days (minimum), and 12 days of sick leave per year
State retirement programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase