This job has closed.

United Surgical Partners International, Inc · 6 days ago

Business Office Float

Gilbert, AZ

Full-time

Onsite

Entry, Mid Level

2+ years exp

United Surgical Partners International, Inc is a leading provider of surgical services, and they are seeking a Full Time Business Office Float for their OrthoArizona Surgery Center Gilbert. The role involves managing various business office tasks including scheduling, insurance verification, and patient communication to ensure smooth operations in a fast-paced environment.

Health CareWellness

Responsibilities

Verifies insurance prior to patient’s arrival, to include Add On's and Direct Admits

Obtains pre-certification from insurance companies for procedures that require pre-certification

Requests office notes from referring physician if needed for Authorization

Calculating and Informing patients of amount due

Communicating with the Dr. office’s

Ensures all required forms are placed in designated areas of the patient’s chart

Daily preparation of charts for next day’s surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)

Preparation of medical consents for each chart prepared

Labeling necessary documents and adding physician orders

Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans

Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws

Responsible for patient calls for pre-collections of patient responsibility

HIPPA compliance with medical records maintenance and auditing processes

Sets priorities and organizes work

Coordinates with anesthesia groups to confirm scheduling for coverage

Accurately uses procedure codes to ensure proper billing

Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc

Ensuring all necessary paper work for any patient - add on is received by the appropriate staff

Communicates changes to schedule to appropriate staff

Ensures all required fields in Advantx are completed

Works closely with OR director to avoid equipment or supply conflicts

Alerts administration when new doctors or procedures are scheduled

Cross trains with other areas

Completes consents and ensures accuracy before submitting to the chart builder

Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process

Validating and entering patient information and insurance coverage into the appropriate computer system

Verify insurance benefits by reviewing our contract and patient’s quoted benefits

Determine co-pay

Post all insurance and billing comments

Enter all information into the patient accounting system

Contact patients regarding money due prior to the date of surgery

Qualification

Insurance verificationMedical terminologyCustomer serviceMulti-taskingCommunication skillsPhone etiquetteTime managementTeamworkLeadership

Required

High School Diploma or equivalency

Minimum 2-4 years of hospital or medical office experience required

Must be able to communicate verbally and non-verbally in a professional way

Ability to use time wisely in preparing work area to meet high-paced demand

Show a genuine desire to work and improve the hospital as a whole

Must be able to multi-task

Strong medical terminology

Must demonstrate excellent phone etiquette and exceptional customer service skills

Benefits

Health, Dental & Vision Coverage

401(k) retirement plan

Paid Time Off (PTO)

Company Paid Holidays

Employee Assistance Programs

Health Savings Account/ Flexible Spending Account

Education Assistance

Company

United Surgical Partners International, Inc

Glassdoor3.2

United Surgical Partners International (USPI) is the largest ambulatory surgery platform in the country and operates ambulatory surgery centers and surgical hospitals.

Founded in 1998

Addison, Texas, USA

10001+ employees