Virginia Tech · 3 months ago
AB1: Academic Technology & AV Services Manager
Alexandria, VA
Full-time
Onsite
Mid, Senior LevelVirginia Tech is seeking an Academic Technology and AV Services Manager to oversee audiovisual operations at Academic Building 1 (AB1) in Alexandria, VA, and the Virginia Tech Research Center in Arlington, VA. This highly technical role involves supervising technicians, providing support to faculty and staff, and ensuring high-quality audiovisual experiences with minimal downtime.
EducationHigher EducationUniversities
No H1B
Responsibilities
Supervise and direct the CAVS Tier 1 and Tier 2 technicians at AB1, assigning daily tasks, mentoring staff, and guiding issue resolution to enhance team expertise
Provide proactive and responsive support to faculty and staff, including routine AV system testing and preventative maintenance
Diagnose and resolve hardware and software issues (e.g., Crestron, QSC), implement solutions, commission new equipment, and document all work in departmental ticketing and inventory systems
Serve as project lead and lead installer for upgrades or new AV installations, coordinating with trades, contractors, and building services to deliver functional solutions
Act as the primary AV liaison for events hosted in AB1, meeting with event services and executive clients to assess needs, and provide live video and audio production support as needed
Maintain expert knowledge of AB1’s premier event spaces, including the Boeing Auditorium, Treehouse, Immersive Visualization, and Production Studio, ensuring seamless operation during classes and events
Track equipment usage, manage inventory, and recommend enhancements to maintain state-of-the-art audiovisual systems
Qualification
Required
Bachelor's degree in Information Technology, Audiovisual Technology, Engineering, or a related field OR an equivalent combination of education, training, and experience
Demonstrated experience with audiovisual system design, installation, troubleshooting, and maintenance
Proficiency with AV control systems and software such as Crestron, QSC, or similar platforms
Supervisory or team-lead experience, with the ability to mentor and develop technical staff
Strong problem-solving and project management skills with a commitment to timely resolution
Excellent communication and customer service skills, including the ability to work effectively with faculty, staff, and executive clients
Experience with web-conferencing and lecture capture applications in a higher educational setting
Must be able to move or lift a minimum of 50 pounds
Must be able to work from ladders or scaffolding as required
Valid driver's license
Preferred
Familiarity with supporting audiovisual systems in higher education or large event settings
Experience documenting issues and resolutions through a ticketing system
Live event production experience, including video streaming, recording, and audio mixing
Industry certifications are preferred
Avixa – CTS, CTS-I, CTS-D
Crestron
QSC
Other manufacturer certifications
Education or experience with computer programming
Knowledge of networked AV systems and related IT infrastructure
Company
Virginia Tech
Virginia Tech is a public research university that offers a range of academic programs and conducts research across various fields.
Founded in 1872
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$24.09MKey Investors
Virginia Innovation Partnership CorporationNational Institute of Food and AgricultureAppalachian Regional Commission
2025-01-16Grant
2024-06-26Grant· $0.59M
2024-02-15Grant· $0.45M
Leadership Team
S
Steven McKnight
Vice President for Strategic Alliances
David Raymond
Associate Vice President for Security and Identity
Recent News
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2025-12-17
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