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Related Companies · 2 months ago

Regional Training Specialist

Altamonte Springs, Florida

Full-time

Onsite

Mid Level

$50K/yr - $60K/yr

Related Companies is a premier owner/operator of real estate, managing hundreds of properties across multiple states. The Regional Training Specialist will drive leasing goals and champion impactful learning initiatives, ensuring associates are equipped to deliver exceptional customer experiences aligned with company standards.

Commercial Real EstateConstructionProperty DevelopmentReal EstateRentalSales

Responsibilities

Execute strategic learning plans to achieve maximum occupancy and revenue targets across assigned properties

Conduct in-person and virtual property tours, highlighting unique features and community amenities to prospective residents

Build and maintain relationships with brokers, corporate housing providers, and other referral partners to generate high-quality leads

Leverage digital marketing platforms, local outreach, and brand tools to drive leasing traffic and grow awareness

Effectively negotiate lease terms and close rental agreements in accordance with company policies and fair housing laws

Provide a high-touch, hospitality-driven customer experience throughout the entire leasing journey

Onboard and train new leasing and office associates, ensuring they are equipped with the tools, knowledge, and confidence to succeed in their roles from day one

Deliver targeted refresher training sessions for communities that show opportunity for occupancy growth, using performance metrics and business intelligence to guide content

Visit properties within your assigned region to assess leasing effectiveness, customer experience, and brand adherence—then report observations and actionable insights to regional and community leaders

Offer continuous coaching and development for new associates, providing structured support beyond onboarding to reinforce learning and drive engagement

Facilitate the Peer Coach Program, preparing experienced associates to mentor others through structured guidance, accountability, and support

Lead refresher training for the Mystery Shop Program, aligning leasing behaviors with company standards and using shop results to inform learning needs

Contribute to and participate in cultural engagement events, including Sales Rallies, Service Rallies, and team-building initiatives that promote community, recognition, and knowledge-sharing

Support the rollout of new technology or systems by leading change management efforts and facilitating engaging training sessions that ensure user adoption and system proficiency

Coordinate and manage all aspects of associate development programs including scheduling, logistics, communications, and evaluation

Design and deliver engaging learning experiences using blended methodologies, including in-person, virtual, and on-demand content

Partner with the central Learning and Development team to assess business needs, adapt existing materials, and develop region-specific learning plans

Proactively identify learning gaps and recommend solutions that enhance associate performance and business results

Qualification

TrainingDevelopmentLeasing StrategiesCustomer ExperienceDigital MarketingChange ManagementCoachingTeam BuildingCommunication Skills

Required

Approximately 60% travel required, primarily between Tuesday and Thursday

Comfortable with frequent travel and able to work independently while on-site

Benefits

Lots of paid time off (19+ days!) – we value your life outside of work.

Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program

Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.

Mental health resources, such as counseling, are available to our team members.

Fertility benefits – such as surrogacy, adoption assistance and more!

Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!

Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.

Company

Related Companies

Glassdoor3.3

Related Companies is a global real estate and lifestyle company defined by innovation and the most prominent privately-owned real estate firm in the United States.

Founded in 1972