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ConnectUs Corp · 3 months ago

Warehouse Shipping Lead – Continuous Improvement & Operations

421 Feheley Dr

Full-time

Onsite

Mid, Senior Level

$50K/yr - $60K/yr

5+ years exp

ConnectUs Corp is seeking a dynamic, systems-driven Shipping Lead to elevate their warehouse operations. This role involves overseeing outbound logistics, driving continuous improvement, and leading a team to ensure accuracy and efficiency in shipping processes.

EnterpriseHealth CareInternet of ThingsLogisticsMobile Devices

Responsibilities

Oversee all outbound logistics, ensuring accuracy, timeliness, and adherence to customer SLAs

Implement and refine lean methodologies to eliminate waste, streamline workflows, and increase throughput

Operate and optimize within shipping and order management software (e.g., OrderTime, ShipStation), ensuring all orders flow seamlessly across departments

Track and analyze KPIs such as on-time shipment rate, error rate, throughput per hour, and scan-to-ship time to identify trends and improvement opportunities

Leverage tools, macros, and automation to reduce manual touchpoints and improve speed and accuracy

Double-check IMEIs, serials, and labels; maintain shipment traceability and documentation integrity

Train, motivate, and hold team members accountable for hitting daily goals while maintaining high morale and discipline

Work with Purchasing, Receiving, Tech Zone, and Operations to maintain smooth order flow and proactively resolve bottlenecks

Ensure adherence to safety, quality, and industry standards; champion a clean, organized, and safe workspace

Understand that each shipment impacts a real user — take ownership of ensuring a 'zero-friction' customer experience

Qualification

Lean Six Sigma certificationWarehouse management experienceLogistics software proficiencyProcess improvement initiativesMicrosoft Excel proficiencyLeadership experienceCustomer-first mentalityDetail-orientedActive listening skillsInterpersonal skills