Kelley Chevrolet Inc. · 3 months ago
Kelley Automotive Sales Manager
Fort Wayne, IN
Full-time
Onsite
Mid LevelKelley Chevrolet Inc. is seeking a Sales Manager for their New and Used Sales Departments. The role involves maintaining customer satisfaction, managing sales processes, and overseeing the sales team to ensure profitability and adherence to company policies.
AutomotiveLogisticsTransportation
Responsibilities
Maintain and promote customer satisfaction
Ensure that all customers are met and greeted promptly and directed to sales staff
Adhere to the established standards for customer treatment
Build, train, and maintain a sales organization that is aware of customer needs
Manage and control the non-confrontational sales system
Insure profitability of the sales department through the sale of vehicles, Finance and Insurance, and other profit centers
Maintain and supervise the non-confrontational sales process and all sales forms
Learn and maintain appraisal procedures in a fair and equitable manner that is consistent with dealership policy and in line with competitive practices
Keep abreast of changes in competition and market conditions
Learn and maintain complete knowledge of current new and used inventories and availability
Have complete and thorough knowledge of competitive products
Set monthly and yearly goals with sales staff
Maintain adequate floor coverage
Order all new vehicles in accordance with the market demand and customer need
Manage both new and used inventory
Confirm all appointments
Manage and hold sales consultants accountable while they complete their tasks
Responsible for completing manager tasks in eLeads
Monitor unanswered emails
Maintain a consistent adherence to all company policies and procedures
Conduct regular sales staff meetings
Responsible for recruitment, hiring, and assist in training in accordance with company policy
Conduct monthly sales staff reviews
Always conduct yourself in an ethical and moral fashion
Establish and maintain good working relationships with other departments to maintain customer satisfaction
Prepare for and participate in meetings with management and other department heads
Assist in the financial services office with client introduction
Qualification
Required
High School diploma or the equivalent
Valid drivers' license and a good driving record
Professional personal appearance
Exceptional communication skills
Must have prior experience in the automobile industry
Preferred
Associate or bachelor's degree preferred
Company
Kelley Chevrolet Inc.
Kelley Chevrolet is a car dealership specializing in Chevrolet vehicles in Fort Wayne, IN.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase