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Acadia Insurance (a Berkley Company) · 3 months ago

Underwriting Manager - Small Commercial

US-VA-Glen Allen

Full-time

Onsite

Senior Level

7+ years exp

Berkley Mid-Atlantic Group is a property and casualty insurance provider serving the Mid-Atlantic. They are seeking an Underwriting Manager - Small Commercial to lead an underwriting team, ensuring profitability and growth while managing commercial underwriting functions.

Commercial InsuranceInsurance

No H1B

Responsibilities

Manage an assigned commercial underwriting function and staff through delegation of underwriting authority. Ensures adherence to Letter of Authority and other Underwriting standards and guidelines

Monitors the risk acceptability, pricing adequacy and classification accuracy of accounts to ensure profitability and managed growth of business. Consults with underwriters and Corporate Underwriting on risk acceptability, coverages, pricing, terms and conditions

Ensures quality of risk through passing audit scores for the team

Underwrites accounts exceeding authority level of underwriting staff by analyzing applications, risk services reports, Motor Vehicle Reports (MVRs), financial reports, etc. Determines accurate classification of business, policy contract forms and pricing of risk. Refers accounts to Corporate Underwriting, as needed, based on established guidelines

Hires, trains, and develops a high performing team of Small Commercial Underwriting professionals through leadership acumen and execution. Demonstrates genuine care and delivers daily coaching to staff and leaders in order to further develop their skills set and performance for current and future roles

Provides frequent and specific constructive feedback on a regular basis. Contributes to the organization’s success by developing business unit and individual performance goals and measuring results. Provides recognition and acknowledgement of key achievements

Conducts quarterly underwriting file quality reviews and shares results with the Small Commercial Segment Leader and corporate underwriting. Develops and implements action plans in response to file quality reviews

Monitors service levels associated with new business opportunities, renewal issuance, and endorsements

Participate on projects and initiatives as assigned by senior leadership

Utilize an innovative, problem-solving approach with all situations – challenging the status quo and elevating messages as needed, even when difficult

Coach to sales commitments, and develop employee development plans for all direct reports

Review claims activity, loss control surveys, and inspection reports for compliance with existing policies, handling exceptions as required and recommending improvements

Provide support to ensure accurate and timely servicing of accounts

Collaborate with other departments to resolve policy issues and adherence to service standards

Research, formulate and implement solutions for complex issues and accounts

Assist Underwriters in determining final coverages and pricing for commercial risks within assigned authority level

Proactively work to coach underwriters in the art of agency relationships – creating clarity around agency segmentation, coaching to initial conversations, retention, follow-up, all with a focus on long-term profitability and growth

Help underwriters understand expectations around knowing, contacting, and deepening relationships with key producers

Mentor less experienced underwriters and serve as a resource for others within the department as needed

Successfully build, manage and execute a New Business Pipeline for self as well helping assigned underwriters build, manage, and successfully execute a New Business Pipeline

Understand and communicate Berkley Mid-Atlantic’s strategic plan, tying into the department and build into employee development plans

Periodically review and refine underwriting best practices as needed

Perform other duties as assigned

Travel as necessary

Qualification

Commercial Lines UnderwritingUnderwriting processesPricing componentsInsurance designationsMS Excel proficiencyProblem-solvingCommunication skillsTeam collaborationTime management

Required

7+ years' relevant experience in Commercial Lines Underwriting

Knowledge of underwriting processes, coverages, and tools to gather and evaluate information in order to reach appropriate decisions on renewals and new business

Demonstrated understanding of pricing components and rating methodology

Proven ability to interact and communicate with all levels of internal colleagues and external business partners

Track record of delivering accurate results consistently meeting deadlines

Strong problem-solving ability; reasoning and judgment/decision-making skills

Demonstrated ability to listen reflectively and show courage in elevating difficult conversations

Well organized, efficient and able to work independently while also able to bring a team together with others in the organization, working collaboratively for the greater good

Ability to handle multiple tasks and efficiently prioritize

Ability to work with others in a cooperative manner

MS Excel, Word, PowerPoint proficiency