Service Manager jobs in United States
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Sunbelt Rentals, Inc. · 3 months ago

Service Manager

Sunbelt Rentals is the fastest growing rental business in North America, seeking a Service Manager to manage the servicing of company and customer equipment. The role involves overseeing repair and maintenance, scheduling service calls, and ensuring equipment availability while promoting safety and quality control.

ConstructionIndustrialResidential
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H1B Sponsor Likelynote

Responsibilities

Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)
Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required
Orders parts in order to maintain adequate supplies
Provides training and assistance to staff mechanics
Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory
Evaluates all equipment after repairs, maintenance or safety checks
Documents equipment status before and after rental
Handles customer complaints regarding equipment condition or operation
Promote safety awareness
Perform quality control checks
Update, maintain and keep organized equipment service records
Create, update, close and bill work orders
File warranty claims in a timely fashion
Commission New Equipment
Order parts, return parts, and perform parts inventory
Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
Reporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Warranty claim summary report - Inventory management - Parts & merchandise detail reporting - Financial and historical trending - Service department financial summary - Shop foreman performance tool - Work order chargeback - Halt report - Open PO report - Tech paid hours vs. worked hour report
Perform other duties assigned as assigned by the manager

Qualification

RepairMaintenanceWork planningSchedulingInventory managementComputer literacyReporting experienceUnderstanding of safetyPlanningManagement experienceCustomer service skills

Required

Valid driver's license
Extensive experience in the repair and maintenance of self-propelled platforms and lifts
Knowledge of work planning and scheduling and other supervisory activities
Strong understanding of equipment capabilities and safety requirements
Clear perspective of maintenance and repair issues in the industry
Planning and management experience
Computer literacy
Reporting experience
Inventory management experience

Benefits

Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day

Company

Sunbelt Rentals, Inc.

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At Sunbelt Rentals, we provide the tools, equipment, and support our customers need to build and maintain the world around us.

H1B Sponsorship

Sunbelt Rentals, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (14)
2023 (13)
2022 (15)
2021 (5)

Funding

Current Stage
Late Stage

Leadership Team

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Brendan Horgan
Chief Executive Officer
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Company data provided by crunchbase