Seasonal - Return Agent - Miami International Airport-MIA jobs in United States
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National Car Rental ยท 1 day ago

Seasonal - Return Agent - Miami International Airport-MIA

National Car Rental, part of Enterprise Mobility, is one of the top places to work and is seeking a Seasonal Return Agent. The role involves providing friendly and efficient service during the rental car process at Miami International Airport from December 2025 to April 2026.

LeisureRentalTransportation
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Responsibilities

Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found
Advise and review rental charges; and provide an accurate receipt to the customer
Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue
Inquire about service, satisfaction and document dissatisfaction
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
Use of proper statement to determine if vehicle is being returned with full tank of gas
Complete a service alert for any mechanical and or body damage communicated by the customers
Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location
Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
Keep lot organized for ease of access and traffic flow
Understand the damage loss report reporting procedure

Qualification

Customer serviceHigh school diplomaEnglish proficiencyFlexible work availability

Required

Must be at least 18 years old
High school diploma or GED equivalent required
Must have at least 1 year prior customer service retail or administrative support experience
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be able to understand, read, write and speak English
Must be willing to accept $18.00/hour
Apart from religious observations, must be available to work one of the listed schedules
Interested candidates should have flexible work availability and be willing to work nights, weekends, and holidays

Company

National Car Rental

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National Car Rental is a rental car company that serves the daily rental needs of the frequent airport traveler.

Funding

Current Stage
Late Stage
Total Funding
unknown
1997-02-01Acquired
Company data provided by crunchbase