SpaceX · 1 day ago
Sr. Business Analyst (Starlink Enterprise)
Redmond, WA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $145K/yr
5+ years expSpaceX is a company focused on developing technologies for space exploration, aiming to enable human life on Mars. They are seeking a Sr. Business Analyst for the Starlink Enterprise team to analyze data about enterprise customers, improve customer experience, and enhance internal operations through reporting and tooling. The role involves cross-functional collaboration and building analytics from scratch.
Advanced MaterialsAerospaceManufacturingNational SecuritySpace Travel
No H1B
U.S. Citizen Only
Responsibilities
Conduct analyses (SQL queries, other methods) that identify issues and opportunities impacting our customers, including actionable recommendations that quantifiably change outcomes
Define and develop department-level metrics and associated dashboards that quantify the health of our customer accounts and influence change
Integrate with all levels of the business to understand current workflows and identify systematic gaps
Develop automation that accelerates revenue, mitigates business risk or creates efficiencies within Starlink Business Operations and across teams
Own data integrity, tool maintenance, and reporting quality
Train internal users, external technical teams, and leaders on dashboard, API, and tool usage; assist in troubleshooting
Improve data capture for future account management use cases, identifying front-end requirements and collaborating with software development teams on table structure
Support new market launch, continuous improvement, and cross-functional strategic initiatives
Qualification
Required
Bachelor's degree
5+ years of professional experience in reporting and analytics within customer operations, manufacturing, quality, human resources, purchasing, operations, cost accounting, supply chain management, or consulting
3+ years of professional experience building required datasets to create and manage dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
3+ years of professional experience in at least one analytics language (e.g. Python, R)
1+ years of experience leading projects
Must be willing to work long hours and weekends as needed
Preferred
Bachelor's degree in business, supply chain, management information systems, computer science, engineering, or economics discipline
Advanced SQL proficiency (i.e. advanced joins, views/table distinctions, and basic query optimizations)
Advanced understanding of database structures, query optimizations, ETL development
Experience automating analytics tasks (i.e. intermediate coding skills (VBA, Python, C#, etc.)
Start-up, consulting, or other demonstrated experience in high-growth, fast-paced, rapidly changing environment
Strong project management and self-directed prioritization skills
Exceptional ability to communicate technical concepts to non-technical audiences at all organizational levels
Ability to develop and maintain strong relationships across disciplines and with multiple levels of management
Experience working with customer operations teams and tools (e.g. ticketing, account management, communications tools)
Benefits
Long-term incentives, in the form of company stock, stock options, or long-term cash awards
Potential discretionary bonuses
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Short & long-term disability insurance
Life insurance
Paid parental leave
Various other discounts and perks
3 weeks of paid vacation
10 or more paid holidays per year
Paid sick time in compliance with state and federal law
Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday
Company
SpaceX
SpaceX is an aviation and aerospace company that designs, manufactures, and launches rockets and spacecraft.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$11.78BKey Investors
Korea Investment PartnersIntesa SanpaoloAndreessen Horowitz
2025-12-12Secondary Market
2025-09-10Secondary Market
2025-08-13Secondary Market· $10M
Leadership Team
Bret Johnsen
CFO
Charles Kuehmann
VP Materials Engineering
Recent News
2026-01-09
Satellite Today
2026-01-09
2026-01-09
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