Alibaba Cloud · 1 day ago
Cloud Platform Site Reliability Engineer
Sunnyvale, CA
Full-time
Onsite
Mid Level
$104K/yr - $171K/yrAlibaba Cloud is dedicated to building an enterprise-level cloud computing service platform for the digital economy era. They are seeking a Site Reliability Engineer to ensure the stability of production environments and service continuity, focusing on operational excellence and customer support during peak business periods.
Cloud Data ServicesCloud ManagementData CenterData ManagementSoftware
Hiring Manager
Moyin Hu
Responsibilities
Daily operations and maintenance of applications, databases, and middleware, as well as troubleshooting and answering customer inquiries
Collaborating with R&D to develop critical support plans based on customer business requirements during peak periods, including preparation during the standby period, on-duty support during critical periods, and post-standby review
Qualification
Required
Experience in Site Reliability Engineering (SRE) or related field
Strong understanding of cloud computing technologies and services
Proven ability to manage production environments and ensure service continuity
Experience with incident management and root cause analysis
Ability to collaborate with cross-functional teams, including R&D
Strong troubleshooting skills for applications, databases, and middleware
Experience with stability governance and risk mitigation strategies
Ability to respond to customer issues within Service Level Agreement (SLA) timeframes
Experience with automation and tooling for stability engineering
Company
Alibaba Cloud
Alibaba Cloud develops cloud computing and data management services. It is a sub-organization of Alibaba Group.
Founded in 2009
10001+ employees
H1B Sponsorship
Alibaba Cloud has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (14)
2023 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$1.2BKey Investors
Alibaba Group
2015-07-29Series B· $1B
2012-09-20Series A· $200M
Recent News
2025-12-19
2025-12-19
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