NEOGOV · 3 months ago
ProviderOne IT Business Analyst (ITBASS/MCS)
United States
Full-time
Remote
Senior Level
$93K/yr - $125K/yr
5+ years expNEOGOV is seeking a ProviderOne IT Business Analyst to provide technical leadership and organizational system management for a major ProviderOne component/subsystem. The role involves performing business analysis, collaborating with technical partners, and ensuring system enhancements are implemented effectively.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as the technical expert for a major component/subsystem
Apply subject matter expertise on and provide consultative services for ProviderOne system changes and enhancements
As the subsystem/component and business expert: Engage in discussions at the executive level on possible resolutions to new unfolding business changes
Provide direction and oversight to workgroups and staff in order to develop strategies for implementing new solutions and programs
Manage and resolve complex subsystem issues that are escalated by staff
Research and analyze potential new technology solutions to determine to what extent they will meet business needs
Liaise and negotiate between the business, stakeholders, and the vendor (system integrator) to ensure consistency, understanding, and efficiency in processes and logic
Apply subsystem expertise to ensure ProviderOne complies with all department policies, procedures, and federal and state rules
Coordinate with external agency’s technical experts to analyze multi-system interfaces
Analyze, design, recommend, implement, and support complex ProviderOne technology solutions and processes drawing on ITBA knowledge and methods
Function as the technical expert on system functionality and features
Coordinate interaction with the vendor/system integrator to provide clarity around issues and develop solutions that minimize business impact and meet requirements
Devise business and related technical recommendations for ProviderOne subsystem issues reported by business staff and business partners (providers, clients, other state agencies, etc.)
Develop and provide oversight of projects (Change Request/Enhancements) through the Software Development Lifecycle (SDLC)
Expand technical skills to stay current with new leading-edge modular technology and with respect to options for strategically aligning skills with emerging trends in the industry
Qualification
Required
Two (2) years of direct hands-on experience developing and managing requirements of major systems or system / subsystem components including eliciting, analyzing, validating and documenting business, organization, functional and non-functional requirements
Four (4) years of experience with vendor / System Integrator management and facilitating systems development sessions and relationships
Two (2) years of knowledge and hands-on experience with Software Development Lifecycle (SDLC)
Two (2) years demonstrated experience with industry best practices for business analysis methodologies based on the International Institute of Business Analysis, Business Analysis Body of Knowledge (BABOK Guide and Standards)
Experience and knowledge of testing methodologies to ensure both positive and negative tests are performed with test scripts. Understanding the difference between unit, integration, and regression testing in order to complete testing tasks
Qualifying candidates will also satisfy one of the follow criteria options (experience may be gained concurrently with experience required above): Option 1: Bachelor's degree or higher in computer science, information systems or closely related field and Five (5) years of ProviderOne experience such as analyzing, designing, installing, programming, testing and/or maintaining computer software applications, hardware, telecommunications, or network infrastructure equipment or providing customer or technical support specific to ProviderOne. Option 2: Associate's degree or equivalent two years of vocational training in a technical field and Seven (7) years of experience as described above. Option 3: Nine (9) years of experience as described above. Option 4: Three years as a journey level IT professional in state service
Preferred
Expert level analytical, facilitation, systems, and organizational skills
Certified or professional level certification as a business analyst
Benefits
A healthy work/life balance, including alternative/flexible schedules and mobile work options.
Tuition reimbursement
And free parking!
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program.
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase