Multistack, LLC · 3 months ago
Technical Service Project Manager
Sparta, WI
Full-time
Onsite
Mid, Senior Level
5+ years expMultistack, LLC is a leading HVAC manufacturer focused on energy efficiency and sustainability. They are seeking a proactive and detail-oriented Service Project Manager to lead large-scale HVAC field service and repair projects, ensuring project success from planning through completion.
Heating Ventilation and Air Conditioning (HVAC)Machinery ManufacturingManufacturing
Responsibilities
Develop and manage detailed plans for complex field service and repair projects
Coordinate jobsite logistics, including job box shipments, site contacts, rigging arrangements, and more
Clearly communicate project scope and expectations to repair teams
Serve as the primary liaison with sales reps, vendors, suppliers, customers, and internal stakeholders
Monitor and report on project status, ensuring timelines and deliverables are met
Conduct post-project follow-ups to assess satisfaction and capture lessons learned
Standardize Sequences of Operation for common repair project types
Travel occasionally (up to 25%) for job site reviews and customer meetings
Identify and document areas for improved serviceability and efficiency
Analyze data to forecast future service trends and needs
Organize and manage inventory of service tools, safety gear, and equipment
Maintain a safe, clean, and professional work environment
Perform other duties as assigned in support of departmental and company goals
Qualification
Required
Strong project management and organizational skills
Ability to learn quickly and adapt in a dynamic environment
Creative problem-solver with a mindset for continuous improvement
Skilled communicator with experience in customer-facing and cross-functional roles
Proficient with Microsoft 365 (Outlook, Teams, Excel, Word, PowerPoint, Forms, Power Automate)
Able to prioritize tasks and work independently
Comfortable handling multiple projects under tight deadlines
High attention to detail and documentation accuracy
Preferred
5+ years of experience in project management, field service, or a related role
Familiarity with mechanical, industrial, or HVAC systems
Strong leadership and team coordination abilities
Passion for improving processes and workflows
Motivated to lead change and deliver results
Benefits
Competitive wages
Health, dental, vision, and life insurance
Short- and long-term disability coverage
401(k) with company match
Paid holidays and vacation time
Career growth opportunities within HVAC project and service management
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Company
Multistack, LLC
Multistack® manufactures modular and conventional chillers, modular geothermal heat pumps, modular air-to-water heat pumps, and modular Dedicated Heat Recovery Chillers (DHRC®) in Sparta, Wisconsin.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase