Miracle-Ear, Inc. · 3 months ago
Front Office Assistant - Spokane Valley
Spokane Valley, WA, USA
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hrMiracle-Ear, Inc. is focused on hearing health care, and they are seeking a Front Office Assistant to manage schedules and assist customers. The role involves greeting patients, answering phones, and performing various administrative tasks to ensure a smooth office flow.
Health Care
Responsibilities
Creates a smooth office flow by maintaining a full schedule
Is effective at schedule management and maximizes opportunities, such as filling gaps in the schedule and getting new patients scheduled in a timely manner
Welcomes and greets all patients and visitors in a warm and courteous manner in person or on the telephone
Answers the telephone while maintaining a polite, consistent professional manner using proper telephone etiquette and following company prescribed scripts
Responsible for keeping the store clean and always organized
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal, financial, and insurance information
Facilitates patient flow by notifying the consultant of arrivals, communicating delays, and filling open gaps in the schedule
Runs insurance, runs credit, and takes payments. You are also responsible for taking cash and checks to the bank
Maintains business office inventory and equipment by checking stock and determining inventory levels; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs
Protects patient confidentiality by making sure all health information is secure by not leaving protected health information in plain sight and logging off the computer before leaving it unattended
Maintains operations by following policies and procedures
Contributes to team effort by accomplishing related results as needed
Qualification
Required
Creates a smooth office flow by maintaining a full schedule
Is effective at schedule management and maximizes opportunities, such as filling gaps in the schedule and getting new patients scheduled in a timely manner
Welcomes and greets all patients and visitors in a warm and courteous manner in person or on the telephone
Answers the telephone while maintaining a polite, consistent professional manner using proper telephone etiquette and following company prescribed scripts
Responsible for keeping the store clean and always organized
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal, financial, and insurance information
Facilitates patient flow by notifying the consultant of arrivals, communicating delays, and filling open gaps in the schedule
Runs insurance, runs credit, and takes payments. You are also responsible for taking cash and checks to the bank
Maintains business office inventory and equipment by checking stock and determining inventory levels; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs
Protects patient confidentiality by making sure all health information is secure by not leaving protected health information in plain sight and logging off the computer before leaving it unattended
Maintains operations by following policies and procedures
Contributes to team effort by accomplishing related results as needed
Benefits
Paid Training
401k with match
Health, Dental and Vision
Company
Miracle-Ear, Inc.
A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art technology to remove the barriers of hearing loss.
Founded in 1948
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-07-10Acquired
Leadership Team
Patrick Kochanowski, BS, ACA, BC-HIS
President and Founder KHIC, Inc.,
Recent News
2025-04-29
2024-04-08
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