North Woods Village · 3 months ago
Senior Business Analyst
Dublin, Ohio, United States
Full-time
Hybrid
Mid, Senior Level
3+ years expNorth Woods Village is a company that creates software solutions to improve the quality of life for case managers and social workers in the Health and Human Services field. They are seeking a Senior Business Analyst who will act as the main executor of customer-facing activities throughout implementation projects, serving as a liaison between various teams and analyzing client business operations to recommend solutions.
Elder CareHealth CareNursing and Residential CareRehabilitation
Responsibilities
Collaborate with subject matter experts both internally and externally, market owners, product owners and developers to translate customer business needs into software application requirements and software enhancement requests
Critically evaluate information gathered and understand business process management to translate customer business needs into specific project requirements
Determine system design specifications and define test conditions both technical and business compatibility, preparing a plan for validating system design, facilitate system design testing using test scripts and/or test scenarios, and completing corresponding documentation
Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practices
Determine the effect of product changes to business and technical processes on the project
Elicit project requirements using interviews, document analysis, surveys, site visits, task and workflow analysis, use cases, etc
Facilitate customer-facing activities (both in person and remotely through video-conference platforms) throughout project implementation including system design workshops, change management identification sessions, and other activities as assigned
Assist in enforcement of project deadlines and schedules
Promotes and fosters an environment and culture of inclusion and equity
Performs other job-related duties as assigned
Qualification
Required
Bachelor's degree in Business Administration, Public Administration, Business Management, Business Technology, Social/Human Services Technology or related field and 3-year relevant experience, OR 7+ years relevant experience
Proficient in OnBase
Valid driver's license, reliable transportation, and full coverage auto insurance
Authorization to work in the United States
Preferred
Experience in Health and Human Services
Certified Change Management Profession
Specialized training in Project Management, Business Analysis, Business Planning, Organizational Assessment, and/or Business Strategy and Analytics
Certification achievement of the International Institute of Business Analysis (IIBA)
Benefits
Medical (includes H.S.A. option with employer contribution), dental, and vision insurance
Short- and long-term disability
Company paid basic life insurance
401(k) with 3.5% company match and immediate vesting
Free financial education and consultation
Wellness program that helps you earn lower premiums
Robust EAP program that includes free therapy sessions, lifestyle coaching, legal/ID theft services, and more
12 weeks fully paid parental leave
Up to $5,000 adoption fee reimbursement
$500 wellness reimbursement after 60 days of employment
Generous PTO policy and 10 company paid holidays
Company paid cell phone plan
Company
North Woods Village
North Woods Village is a nursing home that specializes in memory care and assisted living for the elderly.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-02-13Acquired
Leadership Team
Dane R. Slabaugh
Managing Partner
Company data provided by crunchbase