Rainmaker Hospitality · 3 months ago
Front Desk Attendant - Hampton Inn I-75
Lexington, KY
Part-time
Onsite
New Grad, Entry LevelRainmaker Hospitality is seeking a dependable and professional Front Desk Clerk for the Hampton Inn in Lexington, KY. This role involves creating a welcoming experience for guests, managing reservations, and maintaining accurate guest records while ensuring smooth daily operations at the front desk.
Asset ManagementHospitalityHotel
Responsibilities
Greet all guests promptly and professionally upon arrival
Check guests in and out efficiently while verifying payment methods and identification
Manage reservations, cancellations, and room assignments using the property management system
Answer phone calls, assist with guest inquiries, and communicate messages accurately
Handle cash, credit card transactions, and daily deposits responsibly
Monitor lobby activity and report any suspicious behavior or maintenance issues
Maintain cleanliness and organization of the front desk, lobby, and work areas
Provide accurate information about hotel amenities, local attractions, and directions
Handle guest complaints calmly and professionally, resolving issues or escalating when necessary
Work cooperatively with housekeeping, maintenance, and management to ensure smooth daily operations
Qualification
Required
Must be reliable, professional, and able to work independently
Strong communication and problem-solving skills required
Must be able to handle busy or stressful situations while maintaining a positive attitude
Must be available to work weekends and holidays as scheduled
Must maintain a clean, neat, and professional appearance at all times
Preferred
Previous hotel front desk or customer service experience preferred but not required
Basic computer skills and familiarity with Microsoft Office or hotel systems preferred
Benefits
Flexible scheduling and supportive management team
Opportunity to work with a trusted, well-known brand
Advancement opportunities for dedicated team members
Company
Rainmaker Hospitality
Rainmaker Hospitality is a hotel management firm that provides management services for hotel owners and asset managers.
Founded in 2008
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Prakash Maggan
CFO
Recent News
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