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#DegreesNYC · 2 months ago

Data Manager for Performance Improvement & Innovations

New York, NY, USA

Full-time

Hybrid

Mid Level

$77K/yr - $85K/yr

Goddard Riverside is dedicated to strengthening communities and improving the lives of vulnerable New Yorkers by addressing their essential needs with compassion and care. The Data Manager for Performance Improvement & Innovations will co-lead in the development, management, and strategic use of data systems and dashboards to support organizational performance, compliance, and continuous improvement. This role is essential for enabling data-driven decision making and supporting compliance and risk management efforts.

Education Management

Responsibilities

Develop and customize automation tools and dashboards to streamline data collection and transformation to enable the tracking of key metrics related to program performance, compliance, and service quality

Educate program and organizational teams on monthly data collection methods, validation techniques, and uploading processes to ensure accurate and timely updates to the organizational dashboard

Conduct statistical analyses using data from our Dashboard System, applying appropriate techniques to generate ongoing reports that support decision-making for organizational leaders and stakeholders

Collaborate with executive and senior leadership to prioritize business information needs and requirements, to ensure alignment with strategic goals

Collaborate closely with the Senior Director of PII to prioritize strategic initiatives, ensure improvements align with agency goals and objectives, and identify training needs to support successful implementation

Provide support and respond to general troubleshooting inquiries related to hardware, software and training issues, ensuring timely resolution and minimal disruption

Pursue ongoing training and certification updates to stay current with emerging techniques, standards, and best practices in the field

Collaborate with program teams to review data in efforts to conduct internal audits to assess compliance with government mandates and regulatory standards

Track and analyze incident reports across the agency to identify trends, provide resources, and recommend solutions to prevent recurrence

Regularly monitor and stay informed on new, revised, and existing regulations, protocols, and administrative guidelines to support the development and refinement of internal performance indicators

Qualification

Data ManagementDashboard DevelopmentStatistical AnalysisAutomation ToolsData VisualizationCompliance KnowledgeCultural CompetenceInterpersonal SkillsPresentation SkillsEmotional Intelligence

Required

Bachelor's Degree (Required) Preferred fields include Social Work, Public Policy, Political Science, Nonprofit Management, or a related discipline

Demonstrated experience in implementing automation and integrating data systems to enhance operational efficiency

Working knowledge of front-end web design principles, including proficiency in CSS

Skilled in using data platforms such as Tableau, JotForm, Microsoft Forms, Google Sheets, Looker Studio, and Excel for data visualization and analysis