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DCI · 2 months ago

Online Banking Application Technical Coordinator

Hutchinson, KS

Full-time

Onsite

Entry, Mid Level

DCI is a company committed to empowering community banks with cutting-edge technology and exceptional service. As an Online Banking Application Technical Coordinator, you will support online banking mobile and web applications, ensuring compliance and security while collaborating with clients and internal teams.

BankingFinancial ServicesInformation ServicesPaymentsSoftware

H1B Sponsor Likely

Responsibilities

Manage and maintain Apple and Google App Store accounts, ensuring compliance and readiness for version updates

Collaborate with customers and app platforms to manage and maintain test users for each application

Track application versions and deployment statuses across all clients using an internal tracking system

Coordinate with customers and registrars to maintain domain accounts

Perform functional testing of online banking applications on both mobile and web platforms

Schedule, coordinate, and support app deployments and updates for new and existing clients

Respond to calls, emails, and internal/external support requests

Document all interactions and solutions using our call tracking system

Provide suggestions for improvements to user documentation and knowledge base articles

Support additional tasks and projects as assigned

Qualification

Mobile applicationsWeb applicationsProject managementBanking experienceTechnical supportProcess improvementAttention to detailOrganizational skillsEffective communicationInterpersonal skillsCollaboration skillsProblem-solving

Required

Ability to multitask and prioritize in a fast-paced environment

Strong attention to detail and organizational skills

Ability to communicate effectively with technical and non-technical audiences

Strong interpersonal and collaboration skills

Ability to quickly learn new tools, systems, and processes

Demonstrated problem-solving and process improvement mindset

Experience in collecting, documenting, and resolving technical support information

Preferred

Degree in Computer Science or related field, or equivalent work experience

Experience working with mobile and web applications

Project coordination or project management experience

Prior experience in banking or financial services

Benefits

Comprehensive benefits

Abundant growth opportunities

Supportive and collaborative work environment

Company

DCI

DCI is a leading developer of Fintech, core processing, and digital banking solutions. We strive to be an advocate for community banks nationwide.

Founded in 1963

Hutchinson, Kansas, USA

201-500 employees

http://datacenterinc.com/

H1B Sponsorship

DCI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2020 (3)