Front Desk Staff jobs in United States
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Affinity Management Services, LLC · 3 months ago

Front Desk Staff

Affinity Management Services is an Association Management Company serving Miami-Dade, Broward, and Palm Beach County. They are seeking a Front Desk Staff member who will be the first point of contact for residents and guests, responsible for greeting visitors, answering phone calls, and managing inquiries and mail.

Financial ServicesManagement ConsultingProperty Management

Responsibilities

Answer the phone at the front desk to respond to current and prospective guests’ owners/tenants needs
Greet guests and walk-ins with in a timely manner when they arrive at the front desk
Contact Residents to obtain approval for access
Receive and manage residents packages
Ability to access and accurately input information using a computer system
Performs tasks assigned by management. (Excellent verbal, comprehension, listening and problem-solving skills)
Maintain a clean and neat front desk area
Work holidays and weekends if needed

Qualification

Customer service experienceInterpersonal skillsBilingualHospitality industry knowledgeComputer proficiencyTime management skillsProblem-solving skillsOrganizational skills

Required

High school diploma/GED equivalent required
Amazing interpersonal abilities
Willingness to maintain confidentiality
Time management skills
Must be able to sit/stand for long periods of time
Requires a minimum of (1) year's in customer service in the hospitality industry or similar
Excellent oral and written communication with interpersonal skills
Empathy and friendly phone manners required
Is able work with a computer hardware/software is a must
Have top of the line organizational skills and handle multitasks at once
Must have flexible schedule

Preferred

Familiarity with the hospitality industry is a plus
Bilingual is desirable

Benefits

Fully paid medical insurance option for employee.
Voluntary dental, vision, life insurance, and short-term disability
401(K) Plan after 90 days of employment
Competitive pay
Paid time off
A respectful, caring, and positive working environment
Opportunities for growth and promotion within the organization
Specialized training
Industry-related organization memberships
Mentoring support to help you achieve your career development aspirations

Company

Affinity Management Services, LLC

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Affinity Management Services provides quality Community Association Management services from Dade, Broward through Palm Beach County.

Funding

Current Stage
Growth Stage

Leadership Team

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Rafael P. Aquino
Co-Founder & CEO
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Company data provided by crunchbase