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First Financial Bank Texas · 1 day ago

Account Services Assistant Manager

Abilene, TX

Full-time

Onsite

Mid, Senior Level

7+ years exp

First Financial Bank Texas is a growing organization that values innovation and collaboration. The Account Services Assistant Manager is responsible for overseeing deposit account support and administration, ensuring compliance with bank policies and regulations, while also supervising and training staff in the Deposit Operations team.

BankingCreditFinancial Services

H1B Sponsor Likely

Responsibilities

Properly research, document and respond to subpoenas, garnishments, levies, and receiverships; work customer research requests; correct encoding and posting errors; perform check adjustments from Federal Reserve Bank and other financial institutions

Assist with document requests and research requests from auditors, compliance and examiners

Maintain dormant account and check records, prepare notification to customers and Bank personnel on items eligible for escheat, and log items into software for escheatment to the State

Research, process and balance deposit account exception items; i.e., nonpost, return items, chargebacks, stop payments, positive pay returns, ACH disputes, and check disputes

Index and perform quality control on account documents saved in Synergy, including signature card review

Monitor customer and account maintenance using workflows to ensure proper Bank policies and procedures are followed

Review IRA and federal withholding transactions and assist with tax reporting process

Other duties as assigned

Duties and responsibilities require strong attention to detail, critical thinking, problem solving skills, judgment, organization and high level of taking initiative and ownership

Incumbent is expected to assist Account Services with meeting work deadlines when an employee or manager is out of office

Results of work are rarely checked; consequence of errors is substantial, involving loss of time, money, and goodwill

Physical effort is average; requires visual attention and mental concentration for extended periods of time while using computer equipment for most of the workday

Actively participate in the Customer Service First sales and service culture, support the values of the organization and follow established Bank policies and procedures

Qualification

Banking experienceSupervisory experienceBanking laws knowledgeAnalytical skillsMicrosoft OfficeProblem-solving skillsCommunication skillsAttention to detailTeamwork

Required

High School diploma, general education degree (GED), or equivalent required

Minimum of seven (7) years banking experience required

Minimum of two (2) years supervisory experience required

Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and produce error-free work in a deadline-driven environment

Strong PC skills--Microsoft Word, Excel and PowerPoint, and 10-key is essential

Ability to handle multiple tasks in a fast-paced environment

Ability and willingness to quickly learn new applications and adapt to a changing environment

Strong communication skills (written and verbal) necessary

Reliable attendance and the ability to work extended hours to meet deadlines is essential for this position

Must have the ability to look beyond the obvious to resolve more difficult banking transactions

Ability to maintain high level of confidentiality is required

Must have the ability to work effectively in a team environment under minimal supervision

Preferred

Working knowledge of banking laws and regulations required for deposit accounts, such as Federal Reserve Bank Operating Circular No. 3, NACHA, Reg CC, Reg E, Reg P, Right to Financial Privacy Act, Texas Property Code Title 6, and UCC preferred

Company

First Financial Bank Texas

First Financial Bankshares, Inc. is recognized as one of the nation's most financially secure banking institutions, with assets totaling $14.3 billion.

Founded in 1890

Abilene, Texas, USA

1001-5000 employees

https://ffin.com

H1B Sponsorship

First Financial Bank Texas has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1)

2024 (2)

2022 (1)

2021 (2)