Apply on Employer Site

Golf Galaxy · 1 day ago

Retail Golf Equipment Sales Associate

Newark, DE

Part-time

Onsite

New Grad, Entry Level

Golf Galaxy is dedicated to growing the game of golf through exceptional customer service and innovative technology. The Retail Golf Equipment Sales Associate will build relationships with customers, provide tailored recommendations, and support various operational tasks to enhance the overall customer experience.

Retail

Responsibilities

Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested

Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs

Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance

Demonstrate knowledge of all vendors equipment including heads, shafts, and grips

Support store services sales by educating the customer on the benefits of club fittings and club repair services available

Make equipment and accessory recommendations tailored to the customer

Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times

Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., to ensure that established presentation standards are met and maintained

Increase store revenue and profitability through a proven process

Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc

Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information

Maintain and participates in all recovery and cleanliness standards

Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect

Take an all-hands-on-deck approach to support the team

Qualification

Golf industry experienceGolf fitting experienceAssociates degree in GolfInstills TrustAction-OrientedCustomer-FocusCollaborativeDecision-Making Abilities