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Steppingblocks · 2 months ago

Business Analytics Manager - SAAS - Remote - US ONLY - $110-140K

United States

Full-time

Remote

Senior Level

$110K/yr - $140K/yr

5+ years exp

Steppingblocks is looking for a Business Analytics Manager who will report to the Chief Innovation Officer and oversee data governance, business data quality, reporting, and business analytics for product development and innovation. The role serves as a liaison between data, product, and executive teams, focusing on enhancing student success through a data-driven approach.

AnalyticsArtificial Intelligence (AI)Big DataHigher EducationPredictive Analytics

Responsibilities

Responsible for managing and maintaining business data dictionaries. Work with the data and business units to ensure all definitions, methods, and rules are up-to-date and adequately documented

Build and maintain processes that strengthen data governance practices at Steppingblocks

Responsible for database management, permissions, tracking, and reporting

Responsible for database, processes, and workflow documentation management and maintenance

Data use compliance. Ensure all business data users use proper storage methods and naming conventions and comply with all privacy policies

Responsible for periodic post-ETL data quality analysis to track global changes, the integrity of dimensional values, client aggregational values, and version-to-version change tracking

Create executive summary on data quality results. Work with the data team to investigate, fix, and report findings

Maintain all relevant documentation related to QA

Monitor the consistency of values across products (applications or otherwise) and be able to explain differences

Analyze, audit, organize, and build presentations as required for custom delivery requests, Alumlink deliveries, and standard extracts

Generate periodic reports from user data, client data, and usage metrics associated with the customer pipeline

Perform ad hoc reports as needed by management

Proactively generate insights for Steppingblocks’ data and propose ideas for management that influence internal and external use

Become a subject matter expert in Steppingblocks’ data to help the innovation team build new products and enhance existing ones

Become an expert in graduation outcomes analytics to perform relevant analyses of our workforce data that would add value to our customers, partners, and the industry

Work with the executive team to perform custom complex analyses that answer direct questions for business opportunities (new potential customers, products, and potential partnerships)

Work with the product and customer success teams to address data investigations, product feedback (from data), and potential issues