FIS · 1 day ago
Systems Administrator Specialist (Salesforce)
Jacksonville, FL
Full-time
Hybrid
Senior Level, Lead/Staff
$101K/yr - $170K/yr
10+ years expFIS is a leading technology company powering the world’s economy, and they are seeking a highly experienced Salesforce System Administrator Specialist. This role involves managing complex Salesforce environments, ensuring smooth deployment, providing production support, and overseeing data management and environment governance.
BankingFinancial ServicesFinTechPayments
Responsibilities
Administer and maintain multiple Salesforce orgs, ensuring optimal performance, security, and scalability
Provide ongoing production support, including monitoring system health, resolving user-reported issues, and ensuring high availability of Salesforce services
Troubleshoot and resolve production issues related to configuration, integrations, deployments, and performance
Manage user setup, profiles, roles, permissions, and data access across business units
Implement and maintain CI/CD pipelines using tools like Copado, Gearset, or Flosum
Oversee environment management, including sandbox creation, refresh strategy, and environment alignment across development, testing, staging, and production
Collaborate with developers, architects, and business stakeholders to support release management and sandbox strategy
Monitor and troubleshoot deployment issues, ensuring smooth and error-free releases
Maintain metadata integrity and version control across environments
Oversee data management activities, including data imports, exports, cleansing, deduplication, and ensuring data quality across Salesforce environments
Establish and enforce data governance policies, ensuring compliance with security, privacy, and regulatory requirements
Leverage Salesforce Agentforce capabilities to enhance agent productivity, optimize workflows, and support AI-driven service operations
Automate repetitive administrative tasks and improve operational efficiency
Ensure compliance with data governance, security policies, and audit requirements
Provide mentorship and guidance to junior admins and team members
Qualification
Required
10+ years of experience as a Salesforce System Administrator
Deep expertise in Salesforce platform features including Sales Cloud, Service Cloud, Experience Cloud, and Agentforce
Proven experience with DevOps tools such as Copado, Gearset, or Flosum
Strong understanding of Salesforce metadata, change sets, deployment strategies, and sandbox management
Proficiency in Apex, SOQL, and Lightning components is a plus
Salesforce Administrator Certification (ADM-201) required; Advanced Admin or Platform App Builder preferred
Experience with Git, version control systems, and Agile methodologies
Excellent problem-solving, communication, and documentation skills
Preferred
Experience with Salesforce Agentforce (AI-driven agent productivity)
Hands-on exposure to Sales Cloud, Service Cloud, and Experience Cloud
Experience with multi-org environments and complex integration landscapes
Familiarity with Jira, Confluence, and other project management tools
Ability to work independently and manage multiple priorities
Strong analytical mindset and attention to detail
Benefits
Flexible and creative work environment
Diverse and collaborative atmosphere
Professional and personal development resources
Opportunities to volunteer and support charities
Competitive salary and benefits
Company
FIS
FIS is a fintech firm that provides advance integrated banking, wealth management, risk and compliance, and other solutions.
10001+ employees
H1B Sponsorship
FIS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Goldman Sachs
2025-05-01Post Ipo Debt· $8B
2022-07-06Post Ipo Debt· $2.5B
2018-05-22Post Ipo Equity
Leadership Team
Douglas McAllister
CEO | FIS Automotive Market Partner
Stephanie Ferris
CEO and President
Recent News
2026-01-08
Business Standard India
2026-01-08
2026-01-07
Company data provided by crunchbase