Seacoast Bank · 19 hours ago
Assistant Banking Center Manager - Jacksonville
Jacksonville, FL
Full-time
Onsite
Mid, Senior Level
5+ years expSeacoast Bank is a financial institution seeking an Assistant Banking Center Manager to assist in developing and implementing strategies focused on branch profitability and performance. The role involves leading and developing the branch team, maximizing branch performance, and ensuring customer satisfaction while adhering to banking regulations.
BankingFinancial ServicesLending
Responsibilities
Assess and coach branch team in conjunction with the Banking Center Manager while providing constructive feedback to increase overall effectiveness and ensure accountability
Expected to conduct regular coaching sessions in addition to BCM coaching
Responsible for assisting the BCM in all aspects of branch team regarding employment, training, scheduling, and associate relations
Perform as primary liaison for complex, escalated situations
Fulfill talent management accountabilities including succession planning, attracting, and retaining top talent, and continuously developing strong bench strength
Develop trusting & cooperative working relationships with customers and associates. Maintain a positive working environment by building team morale and providing ongoing recognition
Create brand awareness at community, charitable and civic events as a bank ambassador
Proactively seek continuing education opportunities to enhance leadership skills
Be highly proficient and lead Customer facing technology with the ability to discuss with and enroll customers in self-service products/processes
Consistent execution support of the Community Bank playbook to ensure overall success of the branch
Foster and drive activities leading to opportunities for consumer loan growth
Work with staff to foster true needs-based customer conversations through Relationship Builder coaching and observations
Develop and maintain a mature Center of Influence (COI) base of community and business leaders, leveraging them to gain additional business through referrals
Develop and maintain partnerships with internal line of business leaders
Compile data and prepare various branch reports and other management reports as assigned
Able to balance business needs with customer requests while managing potential risk to the bank
Partnership with BSA to ensure branch adherence to AML/BSA requirements (Customer Identification Program, Account Opening Customer Due Diligence, ongoing profiling requirements, Enhanced Due Diligence, OFAC, Suspect Activity Form, etc.), operational procedures, audit procedures, dual control, security, Business Continuity, and all other regulated banking requirements; communicate any updates to associates
Practices ethical sales behaviors in accordance with the Associate Code of Conduct and Sales Practices Policy, acting in the best interest of the customer when offering additional products and services
Ensure all safety and security procedures are followed. Serves as the primary branch security contact and business continuity leader
Function in any capacity within the branch as needed up to and including Teller, Client Advisor and Branch Support Coordinator roles
Assist customers with notary, signature guarantee and or medallion
Responsible for KYC Memo and RFI accountabilities
Adheres to Seacoast Bank’s Code of Conduct
Ability to source Treasury Management solutions and services and small business lending needs
Responsible for a comprehensive understanding of all consumer products and services with a strong emphasis on consumer lending
Demonstrate an extensive knowledge of small business deposit and working knowledge of lending products and services
Qualification
Required
High School Diploma or equivalent required
College degree or 5+ years in retail sales and/or financial services experience required
Proficient in all consumer lending products and maintain an active NMLS registration status
Demonstrate excellent communication (written and verbal) and interpersonal skills
PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software
Able to proactively lead, manage, motivate, and coach associates to produce desired results
2+ years Consumer Lending experience required
Preferred
2+ years Business Development experience
2+ years of previous supervisory experience
Company
Seacoast Bank
Since 1926, Seacoast Bank has succeeded through a clear vision, planned strategic growth and talented, professional employees.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$9.19M2014-12-31Post Ipo Equity· $9.19M
1984-02-03IPO
Leadership Team
Juliette P. Kleffel
Executive Vice President, Chief Operating Officer
Recent News
2025-12-09
Yahoo Finance
2024-12-28
2024-12-28
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