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Baptist Health · 9 hours ago

Lead Telecommunications Engineer, Hybrid, Technology & Digital, FT, 09A-5:30P

Coral Gables, FL

Full-time

Hybrid

Senior Level, Lead/Staff

$86K/yr - $112K/yr

10+ years exp

Baptist Health is the region's largest not-for-profit healthcare organization, providing extensive healthcare services across South Florida. The Lead Telecommunications Engineer will achieve maximum availability of the BHS Network Based Telecommunications Voice systems, assist in planning telecom infrastructure, and provide technical support and mentoring to lower-tier engineers.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Achieves maximum availability of the BHS Network Based Telecommunications Voice systems through effective installation & maintenance of the equipment throughout the facilities

Assist network engineering staff in planning telecom infrastructure capacity build out and network optimization projects

Provide Voice capacity analysis to BHSF IT Product lines & external clients

Recommend, specify & implement technology solutions along with participation as a team member in Project implementations

Compilation & analysis of Network-Based statistical data into statistical reports for capacity planning

Assist the Director of Network / Telecommunication Manager with vendor contracts

Ability to design LAN/WAN Network-Based Voice solutions based on standard system design methodologies

Ability to perform advanced Network-Based Voice System Management functions

Provides technical support as needed, to assist in resolving network-Based & stand alone Voice specific problems: Handsets, hardware, software, Call routing response time problems

Ability to provide basic network administrative functions & application support on supported systems

Provide support & mentoring for the lower tier Voice-Network Engineers

Adherence to BHSF IT methodologies & standards i.e. project methodology & technology standards

Qualification

Cisco CUCM adminTelecommunications equipmentPBX administrationNetwork managementFiber opticsSIP communicationProject managementLinux/UNIXAnalytical skillsCommunication skillsOrganizational skills

Required

Bachelors

Bachelors degree or relevant work experience

Cisco CUCM admin, ACD training, basic network knowledge

Advanced design, installation & support experience with telecommunications equipment & contact center platforms with scripting

Desirable configuration & installation experience with Cisco products required to perform routine & fault isolation of digital telecommunications equipment (Fiber optic transmission, multiplexes, digital cross-connect, & channel bank equipment)

Perform routine fault isolation testing of DS1, DS3, ISDN, VOIP & SIP communication facilities

5 years experience with PBX, Voicemail, ACD admin & lead dial peer design on voice routers

Experience with carrier circuit provisioning, troubleshooting, fiber optics, project management

Certifications on supported equipment

In depth knowledge of protocols & interfaces i.e. TCP/IP, SIP, QOS (Layer 2 & 3), Ethernet, RS232, DHCP

Advanced knowledge of network management, multi-protocol troubleshooting, optimization & troubleshooting

Knowledge of OSes: Linux/UNIX, Netware, DOS, & Windows

Ability to act as a project/operational leader on large projects or high severity issues

Knowledge of healthcare environment & programming skills desired

Strong verbal/written communication, Documentation & inventory, Organizational, & analytical skills

Minimum Required Experience: 10 Years

Company

Baptist Health

Glassdoor3.8

Baptist Health South Florida is the region’s largest not-for-profit healthcare organization with 12 hospitals, more than 29,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties.

Founded in 1990

Coral Gables, Florida, US

10001+ employees

http://careers.baptisthealth.net

H1B Sponsorship

Baptist Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (3)

2024 (4)

2023 (2)

2022 (3)

2021 (20)

2020 (6)