Coalfire · 2 months ago
Technical Senior Manager, SecOps
United States
Full-time
Hybrid
Mid, Senior Level
$94K/yr - $163K/yr
7+ years expCoalfire is on a mission to make the world a safer place by solving cybersecurity challenges. They are seeking a Technical Senior Manager to oversee Security Operations, focusing on SIEM management, continuous monitoring, and vulnerability management services while balancing technical responsibilities with team leadership.
Information Technology & Services
Responsibilities
Act as the primary technical escalation point for complex operational issues, ensuring quick and effective resolutions
Maintain and optimize critical systems, including SIEM platforms (e.g., Splunk, ELK, SumoLogic, Sentinel), Anti-Virus tools (Trend Micro Deep Security Manager, Microsoft Defender, Crowdstrike) and vulnerability management tools (e.g., Nessus, Qualys, Burp)
Monitor and improve the team’s use of automation and monitoring tools to drive operational efficiency
Analyze and resolve system performance issues, ensuring compliance with security and operational standards
Participate in incident response and post-mortem analysis to identify root causes and prevent recurrence
Manage a team of engineers, divided into SIEM and SecOps specialists, fostering a high-performing and engaged team culture
Mentor and support the professional growth of engineers through training, feedback, and career development planning
Assist with hiring, onboarding, and retention to ensure team stability and growth
Oversee day-to-day delivery of security services, ensuring operational consistency and high-quality outcomes
Track and optimize key metrics such as incident response times, operational efficiency, and compliance posture
Develop and refine processes for incident response, vulnerability remediation, and compliance reporting
Work with cross-functional teams, including consulting teams, SREs, and professional services teams, to improve service delivery
Qualification
Required
7+ years of hands-on experience in technical roles, such as engineering or operations
Proven ability to manage operational processes and handle escalations
Experience balancing individual contributor work with team oversight
Strong technical expertise with SIEM platforms (e.g., Splunk, ELK, SumoLogic) and vulnerability management tools (e.g., Nessus, Qualys, Burp)
Proven ability to troubleshoot and resolve complex technical issues in high-pressure environments
Hands-on experience with cloud platforms (AWS, Azure, or GCP) and their associated security practices
Solid understanding of security compliance frameworks (e.g., FedRAMP, SOC, HIPAA)
Ability to mentor and guide team members while contributing to technical solutions
Strong written and verbal communication skills, particularly in documenting and sharing technical insights
Preferred
Experience working in professional services or managed services environments
Background in customer-facing roles, such as technical support or escalation management
Certifications in cloud platforms (AWS, Azure, GCP) or security tools (e.g., Splunk, Nessus) are preferred but not required
Familiarity with IT frameworks such as ITIL or TOGAF
Basic experience with automation tools (e.g., Terraform, Ansible)
Experience with Anti Virus tools (e.g. Trend Micro DSM, Crowdstrike, Microsoft Defender)
Experience with Agile delivery practices or lightweight project management tools
Benefits
Paid parental leave
Flexible time off
Certification and training reimbursement
Digital mental health and wellbeing support membership
Comprehensive insurance options
Company
Coalfire
Coalfire is the premier Cybersecurity and Compliance Services leader for the tech, healthcare, and finance industries.
Founded in 2001Chicago, Illinois, US
1001-5000 employees
H1B Sponsorship
Coalfire has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (3)
2022 (6)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Tom McAndrew
CEO
Merri Chandler
Chief Financial Officer
Company data provided by crunchbase