Plume · 3 months ago
Manager, Site Reliability Engineering
United States
Full-time
Remote
Director/Executive
10+ years expPlume is a leading technology company focused on enhancing life’s moments through innovative service delivery platforms. The Manager of Site Reliability Engineering will lead and develop a team of site reliability engineers, ensuring the reliability, scalability, and performance of systems while fostering a culture of operational excellence.
Network HardwareSaaSSmart HomeWireless
Responsibilities
Lead, mentor, and develop a team of site reliability engineers
Foster a culture of continuous learning, collaboration, and operational excellence within the team
Conduct regular 1:1s, provide constructive feedback, and support career development for all team members
Mediate conflicts and facilitate effective communication within the team and with other departments
Work collaboratively with your peer managers across SRE to deliver on strategic planning, OKR attainment, and ensuring alignment with overall business objectives
Establish and enforce best practices for incident response, problem management, change management, and disaster recovery
Drive the adoption of SRE principles and methodologies across engineering teams
Stay abreast of industry trends and emerging technologies to continuously improve our SRE capabilities
Lead the recruitment efforts for SRE roles, including defining job requirements, interviewing candidates, and making hiring decisions
Develop and implement onboarding programs to ensure new hires are successfully integrated into the team
Identify skill gaps and implement training programs to enhance the capabilities of the SRE team
Provide the necessary tools, resources, and support to enable SRE teams to effectively monitor, troubleshoot, and optimize system performance
Empower teams to take ownership of system reliability and drive continuous improvement initiatives
Remove roadblocks and facilitate cross-functional collaboration to ensure the success of SRE projects
Ensure the successful delivery of SRE initiatives, projects, and goals, meeting defined SLAs and KPIs
Drive efforts to reduce operational toil, improve system availability, and enhance overall system stability
Report on key SRE metrics and progress to senior leadership
Qualification
Required
Bachelor's degree in Computer Science, Engineering, or a related field
10+ years of experience in Site Reliability Engineering or a similar role
3+ years of experience managing and leading engineering teams, including managing managers, in a global environment
Proven track record of building and scaling high-performing infrastructure and platforms
Deep understanding of SRE principles, methodologies, and best practices
Experience with large-scale distributed systems and cloud platforms
Strong communication, interpersonal, and leadership skills
Ability to think strategically and execute tactically
Experience with budgeting and resource allocation
Company
Plume
Plume is the creator of the first cloud-managed Wi-Fi and subscriber experience platform for Internet Service Providers.
201-500 employees
H1B Sponsorship
Plume has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (19)
2023 (16)
2022 (18)
2021 (28)
2020 (17)
Funding
Current Stage
Late StageTotal Funding
$722.36MKey Investors
SoftBank Vision FundInsight PartnersCharter Communications
2022-07-01Series Unknown
2021-10-12Series F· $300M
2021-02-23Series E· $270M
Leadership Team
Daniel Herscovici
President and CEO
Adam Hotchkiss
Co-Founder and Chief Product Officer
Recent News
thefastmode.com
2026-01-14
PR Newswire UK
2026-01-13
Company data provided by crunchbase