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Affordable Dentures & Implants · 3 months ago

Front Desk Assistant

Fayetteville, NC

Full-time

Onsite

New Grad, Entry Level

Affordable Care, LLC is America’s largest dental support organization focused on tooth replacement services, serving more than 400 dental practices across the United States. The Dental Front Office Assistant will manage the patient lobby, handle phone calls, schedule appointments, and ensure efficient operations within the practice.

Health CareHospitalMedical

Responsibilities

Effectively and efficiently manage the patient lobby while maintaining professional standards

Ensuring that all interactions between the doctor, staff, and patients run as smoothly as possible

Answer and handle phone calls to include scheduling appointments

Check in/out

Discussing treatment and financial arrangements

Handling the insurance billing process ensuring all claims are processed in a timely manner according to a variety of insurance guidelines and ensuring maximum reimbursement

Among other duties as assigned

Qualification

DentrixInsurance billingManagement skillsOrganizational skillsMulti-taskingFriendly demeanorPositive attitude

Required

strong organizational and management skills

Experience working with Dentrix

handling dental office finances

full insurance billing process (including claims submission, appeals, and denial management)

ability to multi-task

ability to work in a high volume, fast paced office

maintaining a positive and friendly attitude

Benefits

Group medical and dental insurance

Vision insurance

Life insurance

Flexible spending (health and dependent care)

401(k)

9 paid holidays off

10 days of vacation

5 additional PTO days

Hospital indemnity

Accident

Critical illness insurance options

Company

Affordable Dentures & Implants

Glassdoor3.5

Since 1975, Affordable Dentures & Implants has served more than 8 million patients across the largest network of denture and implant service providers in the U.S.

Founded in 1975