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WellLife Network · 3 months ago

Assistant Manager - 00228 (RHL005) - Tue & Thu 7AM-3PM Wed & Fri 2PM-10PM, Sat 9AM-5PM

New York, NY

Full-time

Onsite

Mid Level

$22/hr - $22/hr

WellLife Network is a leading health and human services organization dedicated to supporting individuals and families across New York City and Long Island. The Assistant Manager will be responsible for organizing and coordinating all nonclinical operations of the ACT program, including managing communications, maintaining records, and assisting with various administrative tasks.

CommunitiesHealth CareMedicalNon Profit

Responsibilities

Compile monthly billing

Record admissions and discharges, input into EHR along with insurance information

Prepare letters to request medical records and client authorizations and maintain log of requests and records received

Schedule psychiatrist appointments, if applicable

Confirm group attendance

Complete on call schedule, if applicable

Complete transportation requests

Compile list of missing progress notes weekly

Update logs

File documentation in charts/EHR

Keep HER record up to date with consumer information

Assist nursing staff with prior authorizations

Collect necessary data and prepare reports

Manage and operate petty cash and service dollars, document all cash transactions with receipts signed by clients upon receiving cash

Types a variety of routine program correspondence (e.g., letters, memoranda, forms, grants, bills, applications, and reports), ensuring correct spelling, punctuation, and grammar

Receives, screens, takes messages, or routes incoming telephone calls to appropriate staff. Responds to routine questions regarding the program

Receives, read, sorts, and distributes, for example: incoming mail, phone messages, paychecks, metro cards. Logs and maintains accurate records of distributed materials. Prioritizes mail, taking notice of required actions and due dates. Prepares outgoing mail for delivery

Sets up, organizes, and/or maintains computerized and physical alphabetical, numerical, and/or chronological files used by program staff. Controls confidentiality of files, as necessary

Sends and receives faxes; make copies and performs other routine clerical duties

Resolves routine problems; refers other matters to appropriate staff

Attends designated meetings; takes and accurately transcribes minutes and forwards to supervisor

Monitors inventory levels of office supplies; prepares requisitions; places approved orders; receives and stocks supplies

Collects and verifies data; keys data from a variety of source documents to update and maintain program files and records. Generates routine computerized reports

Maintains working environment in a safe and orderly manner

Follows program and crisis intervention protocols, as needed

Maintain a high level of confidentiality

Participate in OMH approved/required ACT Orientations and Trainings

This does not limit the assignment of duties or exclude the performance of other duties not mentioned as assigned by supervisor, the Team Leader, Deputy Director, Director, and/or Senior Management

Responsible for reporting and documenting all incidents to immediate supervisor within 24 hours

Responsible for maintaining up to date information into the Vello Health software application

Qualification

EHR managementData collectionSupervisory experienceValid NYS driver’s licenseSocial Services degreeCommunication skillsOrganizational skillsConfidentiality