F.W. Webb Company · 3 months ago
Customer Product Growth Specialist Manager
Canton, MA
Full-time
Onsite
Mid Level
$85K/yr - $95K/yrF.W. Webb Company, Northeast’s largest wholesale distributor of plumbing, heating, HVAC and industrial supplies, is seeking a full-time Inside Sales Manager for its Canton, MA location. The role involves overseeing customer product growth specialists, managing customer orders, and ensuring effective customer service.
Heating Ventilation and Air Conditioning (HVAC)Home ServicesSupply Chain ManagementWholesale
Responsibilities
Day to day oversight of customer product growth specialist representatives
Processes and maintains customers’ orders
Create transfers between various FW Webb locations to fulfill customer orders
Attain specialty material through the use of purchase orders
Follow up on long lead time purchase orders, keeping customers informed of any changes
Effectively handle customer service issues
Schedule and manager customer deliveries
Produce bids for customer approval
Manage credits to FW Webb standards
Additional duties as assigned
Qualification
Required
Strong Sales aptitude required
Previous sales experience
Ability to organize and delegate work
Effective verbal and written communication skills
Strong customer service focus and quality orientation
Comfortable working in a fast paced office environment
Preferred
Prior experience in leading a team
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
F.W. Webb Company
F.W. Webb Company is the largest wholesale distributor of plumbing, heating, HVAC/R and PVF in the Northeast.
Founded in 1866
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$25MKey Investors
First Citizens Bank
2024-07-31Debt Financing· $25M
Leadership Team
Brendan Lilly
Vice President, eCommerce & Digital
Recent News
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