Seasonal Part-Time Customer Advocate jobs in United States
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Foundever · 3 months ago

Seasonal Part-Time Customer Advocate

positionUnited States
timeFull-time, Part-time
remoteRemote
seniorityNew Grad
money$18/hr - $18/hr

Foundever is a global leader in the customer experience (CX) industry, and they are seeking a Seasonal, Part Time Customer Advocate to provide professional customer service for Intuit TurboTax users. This role involves handling inbound service calls and ensuring customer satisfaction while developing essential skills for career growth.

AdvertisingConsultingCustomer ServiceOutsourcing

Responsibilities

Create high-quality customer interactions as a Foundever employee in support of Intuit’s TurboTax product/customers
Handle inbound service calls – no cold calling!
Drive customer satisfaction by providing a world-class experience
Navigate through multiple systems and tools designed for your success
Participate in ongoing training and skill development

Qualification

Communication skillsProblem-solving skillsAnalytical skillsTeam collaborationCan-do attitudeIndependenceComfortable on camera

Required

Be an active/enrolled student at Marshall University
Must be 18 years old at the time of starting with Foundever
Willing to complete and pass a background check
Have a passion for helping people
Strong written/verbal communication skills
Ability to research, analyze, and determine appropriate actions in various situations
Solve complex problems while exercising good judgment
Approach life with a can-do attitude
Enjoy working independently and with a team
Comfortable being on camera with your customers to humanize interactions

Benefits

Build a custom schedule that works for you! Hours can be molded around your school and personal life.
100% paid, professional training
Flexible work hours with options between approximately 8 AM – 12 AM ET
Learn new skills and robust knowledge to advance through your career journey
Develop and sharpen your leadership capabilities and workplace confidence

Company

Foundever

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Foundever is a customer experience company that offers AI and CX analytics, strategy, design, metaverse, and CX channel solutions.
dateFounded in 2019
location
Miami, Florida, USA
people-size10001+ employees
web-link
https://foundever.com/

Funding

Current Stage
Late Stage

Leadership Team

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Michelle Parks
CEO - U.S. Market
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Ana Athayde
Chief CX Technology Strategy and Partnerships
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Recent News

Business Wire
Foundever® Named Global Leader in the Everest Group 2025 Customer Experience Management (CXM) PEAK Matrix®
2025-12-17
CBC
Rogers clients complain of customer service nightmare, spending hours on hold to resolve simple issues
2025-11-19
MarketScreener
AI, Hybrid CX Models Strengthen Australian Contact Centers
2025-10-31
Company data provided by crunchbase