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WellLife Network · 11 hours ago

Team Leader - 00222 (AQN001) - Mon - Fri 9AM - 5PM

Queens, NY

Part-time

Onsite

Mid, Senior Level

2+ years exp

WellLife Network is dedicated to providing person-centered care across behavioral health, developmental disabilities, and community-based programs. The Team Leader is responsible for overseeing a multidisciplinary ACT clinical team that provides treatment, rehabilitation, and support services to individuals with severe and persistent mental illness.

CommunitiesHealth CareMedicalNon Profit

Responsibilities

Lead daily team meetings; provide clinical direction and case guidance

Conduct regular individual and group supervision

Monitor staff productivity and provide coaching to ensure targets are met

Participate in recruitment, interviewing, hiring, onboarding, and performance evaluation

Provide disciplinary actions in accordance with agency and program policies

Model professional behavior and foster a collaborative team culture

Oversee client admissions, treatment planning, and delivery of ACT services

Ensure timely and accurate documentation in the EHR (Avatar) and VelloHealth

Maintain program policies and procedures; update as required

Ensure compliance with agency, OMH, and AOT regulations

Conduct regular chart audits to ensure quality and compliance

Participate in required OMH ACT orientations and trainings

Provide direct clinical services, including crisis intervention and counseling

Maintain 24-hour on-call availability for emergencies and staff consultation

Conduct field-based visits; ACT services occur primarily in the community (approx. 85%)

Coordinate services with AOT, mental health/criminal courts, probation, child protection, and other external partners

Act as a clinical liaison with outside agencies

Participate in case conferences and ensure high-quality service delivery

Complete all progress notes within 48 hours of client or collateral contact

Conduct 30-, 60-, and 90-day follow-ups for discharged clients

Assist clients in developing independent living skills, including budgeting, grooming, nutrition, transportation use, community integration, shopping, housekeeping, physical health, vocational goals, and social development

Escort clients to appointments as needed (medical, psychiatric, substance use)

Support clients in identifying and accessing community resources

Maintain accurate documentation and communicate effectively with staff and supervisors

Work a flexible schedule based on program needs

Operate an agency vehicle as required

Attend mandatory trainings and meetings across various sites

Provide coverage during staff shortages

Maintain strict confidentiality

Report and document all incidents to the supervisor within 24 hours

Perform additional duties as assigned by leadership

Qualification

Master's degree in social workLMSWLCSWLMHCRNSupervisory experienceComputer proficiencyInterpersonal skillsGroup dynamicsCommunication skills

Required

Master degree or higher in social work, psychology, rehabilitation counseling, or a related field, with licensure/registration. LMSW, LCSW, LMHC, RN (RNs are encouraged to be masters level or nurse practitioner), or physician (Ph.D, Psy. D, M.D.). Preference will be given to persons with experience on a multidisciplinary mobile team

Two years supervisory experience with all levels of staff. Experienced in meeting regulatory requirements with OMH and other governmental agencies and working with behavioral health population preferred

Computer proficiency, including the ability to use email, navigate and enter all documentation into electronic medical record

Strong interpersonal and communication skills and knowledge of group dynamics required

Valid New York State driver's license and vehicle required - candidates are subject to regulatory background checks