SafeRide Health · 1 day ago
Manager, Site Reliability Engineer
United States
Full-time
Remote
Mid, Senior Level, Lead/Staff
8+ years expSafeRide Health is a technology and services company dedicated to improving non-emergency medical transportation. They are seeking an experienced Site Reliability Engineering Manager to lead a team focused on ensuring the reliability and scalability of user-facing services and production systems.
Health CareMedicalTransportation
Responsibilities
Keeping systems and services running smoothly with minimal downtime by focusing on availability, reliability, and scalability
Developing and maintaining tools and scripts to automate repetitive tasks such as deployments, configuration management, and monitoring
Implementing and managing monitoring and alerting systems to provide visibility into system performance and quickly detect potential issues
Responding to, diagnosing, and resolving system incidents, including conducting post-mortems to prevent future occurrences
Monitoring system resource usage to forecast future needs and scale systems accordingly to handle increasing user load
Collaborating with stakeholders to identify operational risks and implementing strategies to reduce their likelihood and impact
Analyzing metrics from operating systems and applications to identify areas for performance improvement
Provide direction to a team of direct reports and matrixed resources in alignment with Site Reliability objectives
Manage performance of SRE team members through regular 1:1s, coaching sessions, performance reviews, and performance management when necessary
Qualification
Required
Minimum of 8 years progressive experience in an IT, Software Engineering, Technology Operations, or Business Continuity role
Minimum of 3 years of hands-on experience in a Site Reliability, DevOps, or IT Observability role
Minimum of 2 years direct supervisory experience leading technology professionals
Demonstrated proficiency with production monitoring and alerting tools (DataDog is a major plus!)
Basic proficiency in an AWS containerized environment running infrastructure as code
Benefits
Full medical, dental, and vision coverage
Generous PTO and paid company holidays
401(k) with employer match
Paid parental leave and family support benefits
Company
SafeRide Health
SafeRide Health is a healthcare technology platform developer that aims to simplify medical services.
501-1000 employees
H1B Sponsorship
SafeRide Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$50.25MKey Investors
Sands Capital VenturesSCAN GroupFresenius Medical Care
2025-04-01Debt Financing· $47.5M
2023-10-05Series C
2022-07-19Corporate Round
Leadership Team
Whit Schrader
Cofounder | Vice President, Operations Transformation
Recent News
Company data provided by crunchbase