Huntsville Hospital · 2 months ago
Communications Representative - Communications Center - FT - 2nd Shift
Huntsville, AL
Full-time
Onsite
New Grad, Entry LevelHuntsville Hospital is a leading healthcare provider in Alabama, recognized for its excellence in patient care. The Communications Representative will be responsible for managing incoming calls, facilitating referrals, and ensuring accurate communication within the hospital's operations.
Health CareHealth DiagnosticsNon ProfitOncology
Responsibilities
Answers telephones, greeting all callers in a professional manner
Responsible for facilitating referral to area physicians, hospitals and community services
Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons
Accurately communicates and dispatches Emergency Codes utilizing the Aionex Focus system
Promptly and accurately initiates offline procedures when indicated
Responsibilities include maintaining equipment, activity logs and checklists
Answers multiple incoming telephone lines to the hospital switchboard
Obtains necessary information and transfers calls to correct department or patient room extension
Provides information to callers as appropriate
Qualification
Required
High School/GED required
Must possess Keyboard/PC/Windows skills
Must be able to type 25 WPM
Excellent communication skills necessary
Preferred
Previous experience in customer service, receptionist or a dispatch role preferred
Automated telephone equipment operation skills desired
Familiarity with medical terminology desired
Benefits
Medical
Dental
Vision
Life insurance
Flexible spending
Short term and long term disability
Several retirement account options with 401K organization match
Nurse residency program
Tuition assistance
Student loan reimbursement
On-site training and education opportunities
Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!
Company
Huntsville Hospital
Huntsville Hospital is a healthcare center that provides cancer care, cardiac care, stroke care, and hospice services.
Founded in 1895
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.05MKey Investors
Society to Improve Diagnosis in Medicine
2022-09-20Grant· $0.05M
Leadership Team
Clinton Carter
Chief Financial Officer
Tracy Doughty
President and Chief Operating Officer
Recent News
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